Remote Patient Service Representative

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

Handle inbound and outbound communications for patient inquiries and appointment scheduling

Document and relay patient information according to Practice guidelines

Assist in training new personnel and participate in staff meetings to improve patient experience

Required Qualifications

High School diploma or GED is required

Ability to explain healthcare issues with empathy

Strong computer skills and knowledge of Microsoft Office applications

Comfortable using multiple advanced communication tools

Effective interpersonal skills in a diverse team environment