Location
Riverfront Hotel
Omni Hotels and Resorts creates genuine,authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
Omni Hotels is known for its exemplary culture,authenticity to the markets in which we operate,innovation and exceptional service.
Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Job Description
The candidate will provide assistance and services to guests entering the restaurant and bar. The candidate will deliver prompt courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
The candidate will ensure that all guests receive a fine dining experience by taking food orders, explaining menu items, and up selling beverages and entrees.
Responsibilities
- Greet guests when entering the restaurant with a pleasant smile and superior customer service.
- Set tables according to type of event and service standards.
- Take orders and answer questions / offer suggestions on menu selections.
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
- Record transaction in MICROS system at time of order.
- Check in with guests to ensure satisfaction with each food course and / or beverage.
- Present accurate check to guest and process payment.
- Maintain cleanliness of work areas throughout the day.
- Clean and set up tables.
- Complete closing duties.
Qualifications
- Must have at least 1year of restaurant server experience, fine dining experience is preferred, as well as knowledge of wine and food preparation.
- Must be able to multi task.
- Must be able to stand and walk for an extended period of time or for an entire shift
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
- Must be able to work flexible shifts including nights, weekends, and holidays.
- Must have alcohol training certification (TIPS).
- Must have Food Handler permit.
- Must be able to stand on feet for prolonged periods of time.
Omni Hotels & Resorts is an equal opportunity employer - vets / disability.