Senior Product Manager (Partnerships)

This role can be located in Boston or New York.

All potential candidates should read through the following details of this job with care before making an application.

We are looking for a Senior Product Manager to join the Diner Product team at Grubhub. Our organization is responsible for the customer on Grubhub and our partners.

This critical role will focus on building platform products that allow Grubhub to grow through partnerships with 3rd parties and support the scalability of Grubhub’s overall diner platform.

You will play a central role in envisioning, articulating, and expanding the core features and user experiences that connect customers on partner websites and apps with Grubhub’s online food ordering marketplace.

In addition, you will work directly with engineering leaders on providing the product mindset and direction as we evolve our marketplace platform.

Ideal candidates for this role have a strong technical product management background in direct-to-consumer digital, retail, or CPG subscription platforms, a customer-centric mindset, strong technical and analytical acumen, and can communicate effectively with both technical and non-technical stakeholders from peer-level to C-level.

They excel at problem-solving in collaboration with cross-functional stakeholders and are adept at leveraging data and insights to drive value through their products.

You will report directly to a Director, Product Management.

The Impact You Will Drive :

• Create the vision and articulate the short and long term product strategy for Partnership product, ensuring alignment with the Product Roadmap for the larger Grubhub organization.
• Work with Engineering to integrate customer and business requirements into commerce platform system.
• Gather and unearth business opportunities through research, data analysis, user experience analysis, competitive research, testing and experimentation.
• Manage product features, influence customers, vendors, external partners, and engineering teams' priorities.
• Proficiently communicate clearly and effectively both verbally and in writing with Product, Design, Engineering, and Business partners to ensure clear messaging of the Partnership Platform strategy and goals across the company.
• Able to liaison between Product and non-technical / product partners to clearly explain complex product concepts in simple language.
• Set clear, quantitative measures for product(s) and monitor process, progress, and results.
• Deliver on rigorous, quantifiable business objectives in a matrixed, flat organization.
• Play a key role in the company’s strategic direction, defining and articulating new opportunities, and working closely with key stakeholders, including executive leadership, Grubhub’s technology team, and various business teams.
• Identify areas of improvement within the team and proactively mentor them to help close those gaps.
• Invest in coaching and mentoring other PMs on the team.
• Demonstrate strong writing and storytelling skills through product briefs, JIRA tickets, opportunity assessments, etc.
• Actively make process improvements.
• Drive large features within their domain and be the SME for those crossing a number of partners.

What You Bring to the Table :

• 4+ years of experience as a Product Manager in an Agile environment.
• Experience in user-facing industries such as eCommerce, technology, or multi-sided marketplaces.
• BA / BS required, with a focus on computer science or mathematics preferred; MBA is a plus.
• Proficient analytical and quantitative skills and strong bias towards data-driven decision-making, preferably in the context of experiments.
• Experience manipulating large, raw datasets using tools / techniques such as SQL, pivot tables, lookups, etc.; experience with Presto, Redash, Tableau.
• Proven collaboration skills, working across a broad organization including Technology, Product Design, Data Science, and Marketing.
• Demonstrated experience launching search features in high growth markets; history of successfully delivering large scale projects in high-quality, managing the entire life-cycle.
• Familiar with product development in Agile and OKR methodologies, preferably with squad or tribe structures.
• Ability to weigh competing priorities, manage trade-offs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities.
• Strong technical understanding for area of product development and focus and is building awareness at the architecture level.
• An innate understanding of technology and how to use it to deliver outstanding and innovative products is a must.

As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.

New York Salary Range : $148,000 - $178,000.

The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to : job responsibilities, location, experience, and education / certifications.

In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package.

The Total Rewards package will be determined at the time a contingent offer is made.

And Of Course, Perks!

• Flexible PTO : Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness : Excellent medical, dental, and vision benefits, 401k matching, employee network groups, and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation : You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals : Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact : At Grubhub, we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve.

We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.

com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].

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