Senior Field Application Engineer

Job Title : Senior Field Application Engineer

Have you got what it takes to succeed The following information should be read carefully by all candidates.

Location : Orlando, FL

Salary : $100,000 - $120,000

Job Type : Full-Time

Qualifications :

• Critical-to-Quality (CTQ) Understanding : Ability to understand and capture CTQ and support strategy development.
• Problem-Solving Skills : Excellent ability to translate market findings into new product / enhancement ideas and investigate product capability extensions, including potential design changes, upgrades, and improvements.
• Root Cause Analysis : Ability to lead and / or support Root Cause Analysis (RCA) for technical issues.
• Technical Skills : Proficient in Microsoft Word, Outlook, PowerPoint, and Excel.
• Communication : Effective verbal, written, and presentation skills, tailored to diverse audiences.
• RFQ Experience : Experience with technical and commercial Requests for Quotation (RFQs).
• Priority Management : Proven experience in managing and redirecting multiple priorities effectively.
• Technical Experience : 7-10 years in Applications Engineering or related Engineering roles, particularly in design, technical support, field service, or sales application engineering.
• Industry Expertise : Ideal experience in piping and process control skids, including sizing and selecting steel piping, pumps, motors, blowers, heaters, valves, and structural elements.
• Education : Bachelor’s degree in a relevant Engineering discipline.

Responsibilities :

• RFQ Evaluation : Evaluate customer RFQs, develop technical solutions, validate technical scopes, and create technical proposals to support the Sales team.
• Technical Risk Mitigation : Collaborate with the Commercial / Sales team to ensure visibility and mitigation of technical risks, and provide input for product / scope standardization within designated product lines.
• Quotation Process Management : Follow, create, and adapt to the sales process, leading the implementation of quotation inputs within the ERP system (EPICOR).
• Documentation Creation : Create executive, financial, and technical summaries to support sales proposals.
• Compliance : Adhere to company and client quality, safety, and environmental management systems and procedures at all times.
• Proposal Development : Develop pre-bid technical qualifications and proposals around defined standard product solutions, including technical scope development and estimating for customer / site-specific requirements.
• Technical Advocacy : Communicate and advocate technical solutions to key stakeholders within client organizations.
• Product Support : Provide technical support to Sales to select the most appropriate product configuration for customer needs.
• Customer Engagement : Respond to technical questions from prospective customers related to product applicability and capability.
• Training : Provide product technical training for internal stakeholders and clients, ensuring comprehensive understanding of the company’s offerings.
• Deal Strategy : Collaborate with Sales and Engineering to develop specific deal strategies that maximize win potential and ensure profitable project execution.
• Productivity Tools : Provide input to management for the development of productivity tools to enhance the accuracy and speed of proposal development.
• New Product Development : Contribute input to Marketing for new product development initiatives and participate in reviewing marketing collateral for technical accuracy.
• Site Surveys : Perform site surveys to configure product solutions tailored to specific customer requirements.
• Configuration Control : Support configuration control records maintenance and ensure accurate documentation.
• Contract Negotiations : Support contract negotiations with timely document edits and internal reviews and approvals.
• Customer Issue Resolution : Participate in resolving customer complaints and technical issues, leveraging knowledge to support investigations.
• Customer-Centric Product Planning : Understand potential customers and partners, using this knowledge to develop customer-centric product plans.
• Product Standards Development : Develop and maintain product standards to ensure consistency and quality in product offerings.
Benefits :
• 401(k)
• 401(k)
• Dental insurance
• Health insurance

Schedule :

Monday to Friday

Work Location : In person

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