Job Description
Job Description
ROLE DESCRIPTION :
As Office Manager - State Farm Agent Team Member with Drew Federau - State Farm Agent, you equip our agency to continually achieve its goals.
You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences.
We are seeking a dynamic and experienced Office Manager to join our State Farm office team. As the Office Manager, you will play a crucial role in leading our team to ensure the highest level of customer satisfaction while identifying opportunities to assist existing customers with their insurance needs.
This is a full-time position with competitive compensation and benefits.
RESPONSIBILITIES :
- Lead and motivate a team of insurance agents and office staff to achieve performance goals and objectives.
- Foster a positive and collaborative work environment conducive to providing exceptional customer service.
- Oversee daily office operations, including but not limited to customer inquiries, policy management, and administrative tasks.
- Develop and implement strategies to enhance customer satisfaction and retention.
QUALIFICATIONS :
- Excellent communication skills - written, verbal, and listening
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License BENEFITS :
- 401K
- 401K
- Salary plus commission / bonus
- Health benefits
- Paid time off (vacation and personal / sick days)
- Flexible hours
- Growth potential / Opportunity for advancement within my agency
- Hiring Bonus up to $
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