A company is looking for a Program Manager - Digital Customer Success to enhance customer experience and value realization through digital strategies.
Key ResponsibilitiesDrive customer onboarding, adoption, retention, and success through digital programsInnovate and manage outreach campaigns based on data signals and customer segmentationIdentify opportunities for increased customer engagement and feature adoptionRequired Qualifications3-4 years of relevant experience in customer success, account management, or project management, preferably in a SaaS environmentUnderstanding of Search and AI technologies in enterprise settingsExperience in scaling outreach campaigns from small to large cohortsProven ability to manage customer engagements to completion and satisfactionFamiliarity with Algolia, Gainsight, and ThoughtSpot is a benefit
Customer Success Operations Manager, CTV & Video
As PubMatic's products and services evolve, the Operations Manager stays at the forefront of Video monetization strategies to ensure that the video publisher onboarding + optimization best processes are well defined and are implemented successfully across the Customer Success team. By delivering sca...
Senior Technical Customer Success Manager
EliseAI is looking for a Senior Technical Customer Success Manager who will own strategic relationships with our customers, working with everyone from frontline leasing teams to members of the C-Suite. Proactively identify underperforming customers and execute plans to improve the customer's success...
Customer Success Manager
We are looking for a Customer Success Manager. Proven: You have a Bachelor's degree & 4-5 years experience in a client-facing account management role across digital media, marketing or digital sales with 3+ years in delivering exceptional customer experience. The strategic account manager role i...
Field Customer Success Manager
The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer's business goals and help them achieve those goals through the use of Auctane products and service...
Customer Success Manager
As a Customer Success Manager at Equativ, you will play a critical role in ensuring the success and satisfaction of both agency and self-service clients. Your primary focus will be to drive customer adoption and usage of our deal curation platform, monitor and optimize deal performance, and provide ...
Future Opening: Customer Success Manager
Customer Success or Account Manager role within B2B SaaS companies. Exceptional communication and interpersonal skills, with the ability to build genuine, long-lasting customer relationships. Expertise in post-sales customer lifecycle management. Effective under pressure; able to maintain composure ...
Enterprise Customer Success Manager
We are seeking a highly skilled and motivated Customer Success Manager to join our dynamic team. As a Customer Success Engineer, you will work closely with large organizations across the globe, guiding them on how to effectively leverage low-code/no-code technologies to enhance their security postur...
AWS Customer Assurance Program Manager, AWS Security Assurance
We solve customers’ most challenging regulatory compliance, audit, and risk management requirements to provide customers with the confidence to operate their most sensitive workloads securely on AWS. The successful candidate is one who loves working across many stakeholders, including internal and e...
Customer Success Manager
You areresponsible fora successful customer journey and touch points that create long term client engagement, driving adoption,retention, user/usage growth and supporting strategic objectives on the account team will develop and execute data driven processes to deliver world class customer experien...
Senior Customer Success Manager
Senior Customer Success Manager. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Suc...