Sales Director

The Sales Director at Hampton by Hilton Phoenix Biltmore is responsible for the sales strategies and functions of the hotel.

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Essential Functions

• Develop and execute strategic plans in support of achieving optimal occupancy and ADR growth.
• Maximize total revenues and control expenses to meet and exceed hotel profitability objectives.
• Oversee operations of the hotel sales department including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, managing, and coaching.
• Supervise the sales team where applicable.
• Execute and support the operational aspects of business booked, including generating proposals, writing contracts and customer correspondence.
• Oversee the event management of group bookings and ensure seamless on-property experience for all contracted customers.
• Proactively develop action plans, conduct sales tours, and entertain clients.
• Build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, and other key sources as lead generators.
• Maintain strong visibility in local community and industry organizations by positively representing the hotel on site visits, trade shows, and sales calls.
• Attend any meetings and any other functions required by the hotel or management, even outside typical office hours.
• Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate.
• Other duties as assigned.

Minimum Qualifications

• Must have a positive attitude and willingness to learn.
• Sales experience in hospitality or in a related field.
• Valid driver’s license in the applicable state.
• Possess highly developed verbal & written communication skills.
• Ability to influence others and negotiate.
• Have thorough experience with professional selling skills : opening, probing, supporting, closing.
• Must be able to work independently and simultaneously manage multiple tasks.
• General database management knowledge.
• Ability to take initiative, to succeed under pressure, and meet deadlines.
• Basic market knowledge.
• Strong organization and presentation skills.
• Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be 18 years of age or older to perform this job.

Preferred Qualifications

• Bachelor’s Degree or certification in Hospitality, Marketing, or related field.
• Brand knowledge.
• Professionally well connected in local market.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.

What we offer / What’s in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members.

Apply Now

J-18808-Ljbffr