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Senior Manager Risk Compliance Operations

VirtualVocations
Norwalk, California, United States
Full-time

A company is looking for a Senior Manager, Risk and Compliance Operations.Key Responsibilities : Oversee the implementation and monitoring of Role Based Access Controls (RBAC) globallyManage data privacy and security process optimization programsLead the strategy and roadmap for the CS Security ProgramRequired Qualifications : 10-15+ years experience in business operations or strategic rolesMBA, consulting experience, or finance background preferredExperience in contact center operations and optimizing customer success outcomesProven track record of building high-performing teams and managing through transformationUnderstanding of contact center security audits, compliance, and fraud incident management

10 days ago
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