Remote Pre-Sales Security Systems Engineer - Access Control & CCTVKastle Systems • Raleigh, NC, US
Remote Pre-Sales Security Systems Engineer - Access Control & CCTV
Kastle Systems • Raleigh, NC, US
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job_description.job_card.job_descriptionProvide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members Acquire knowledge and proficiency in relevant resources to effectively assist members and clients Resolve customer service issues and pharmacy network problems to ensure client satisfaction Assist with on-site client orientation, health fairs, and business conferences Perform office duties such as copying, collating, mailings, filing, and credit card processing Must be available and punctual for scheduled work shifts Minimum educational requirement : High School Diploma or GED Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course Exceptional phone and listening skills Exceptional written and verbal communication skills 0-2 years of experience in a customer service role within a healthcare-related service Familiarity with medical terminology and pharmacy operations Bilingual skills are a plus Strong problem-solving abilities Knowledge of customer relationship management (CRM) software
About the Opportunity
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Engaging and dynamic company culture
- Comprehensive benefits package including health, dental, and retirement plans
What to Expect (Job Responsibilities)
What is Required (Qualifications)
How to Stand Out (Preferred Qualifications)
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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System Engineer • Raleigh, NC, US