Champions Do More
Responsibilities
- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
- Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
- Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
- Able to pull and review all data procedures for / with Body Technicians and complete post-scanning for each vehicle in the repair process
- Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete
Qualifications
- Customer Service Skills
- Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
- Knowledge of dealing with Insurance partners preferred
- Ability to deal with fast paced environments
- Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex
Benefits
- Competitive pay
- Weekly Paychecks
- 401K with company match
- Medical / Vision / Dental Insurance
- Additional elective benefits
Collision Estimator
Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork prior to vehicle delivery (DRP, final invoice), finalizing total loss administration and providing post repair plan communication including all vehicle status updates to customers while ...
Collision Estimator
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.Manage each repair throughout the process and ...
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