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Sales Support Representative (Retail Products) (Charlotte)

Sales Support Representative (Retail Products) (Charlotte)

Lingo Staffing, Inc.Charlotte, NC, US
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Sales Support Representative (Retail Products)

Location : South Charlotte

Reports To : Sales Manager

Base Salary : 35,000 to 35,500 / year plus commission

Job Summary :

We are looking for a Sales Support Representative to assist our retail sales team in managing customer accounts, processing orders, and ensuring a smooth sales cycle from inquiry to delivery. This role supports both the internal sales team and retail partners to help drive revenue and enhance customer satisfaction.

Key Responsibilities :

  • Assist the sales team with order entry, invoicing, and product tracking
  • Communicate with retail partners regarding inventory, shipments, and product availability
  • Maintain accurate records in the CRM and sales systems
  • Prepare sales reports, product sheets, and promotional materials
  • Respond to customer inquiries and provide after-sales support
  • Coordinate with logistics and warehouse teams to ensure timely deliveries

Qualifications :

  • High school diploma or equivalent (Associates or bachelors preferred)
  • 1+ years in sales support, customer service, or retail coordination
  • Familiarity with retail or consumer product distribution
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office and CRM / order management systems

    • Schedule : Monday to Friday

    Compensation : Base + Commission

    Industry : Retail / Consumer Products

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    Retail Sales Representative • Charlotte, NC, US

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