Customer Service Representative - Bilingual
Customer Service Representative - Bilingual
Job ID : R2101307
Location : Ontario, California
Bilingual Customer Service Representative
Starting from $21 to $27 per hour
California Branch
2950 Jurupa St., Ontario, CA 91761 Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
Hours : Various shifts available
Position Responsibilities Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- Communicate with customers via phone, email and chat.
- Solve customer problems and find the best possible solutions.
- Help customers navigate Uline's website and place orders online.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Respond to shipping inquiries and answer order status questions.
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Minimum Requirements
- Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred.
- Bilingual - 100% fluent in both English / Spanish (read, speak, write).
- Desire to provide the best possible experience for our customers.
- Thrive in a fast-paced environment with coaching support.
- Dedicated to excellent attendance.
- Available for 4 weeks of training, Monday - Friday, 8 : 30 AM to 5 PM.
Benefits
- Complete insurance coverage includes medical, dental, vision and more.
- 401(k) with 5% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
- Beautifully maintained walking trails.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory.
With over 8,000 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
EEO / AA Employer / Vet / Disabled
LI-POST
LI-CA001
IN-CACS)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!
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