About the Role
In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers;
this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values.
You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do
Provides a high level of visible, overt presence to prevent loss and safety issues.
Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.
Greets customers and provides service.
Maintains Physical Security of the store.
Assists leadership in proper handling of escalated customer situations.
Assists Asset Protection Coordinators during external shoplifting apprehensions.
Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.
Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).
Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).
Who You Are
The Asset Protection Service Representative’s primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.
They are responsible for monitoring the customer entrance / exit.
They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.
Experience in customer service and / or a high-pressure, multitask environment to drive results, coach, and collaborate.
Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.
Ability to actively learn and immediately apply learnings into decisions and behaviors.Ability to manage and prioritize their time; able to multitask.
Patient Services Representative I-II - Vascular Surgery, Aurora
The Patient Services Representative is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. Job Title: Patient ...
Customer Service Representative I
Our Customer Service Representatives are responsible for providing world class service and support to our valued customers. Position: Customer Service Representative. The essential duties of the Customer Service Representative position include, but are not limited to. Carefree of Colorado is a leadi...
General Service Technician
The General Service Technician provides general services for vehicle maintenance and repair, such as oil changes, tire rotation and replacement, etc. Under the guidance of an Experienced Technician, the Service Tech assists in vehicle repairs, operates vehicles in a safe and responsible manner, and ...
Patient Service Representative
Orthopedic Centers of Colorado at Inverness is looking for a Full Time Patient Service Representative to join our team!. The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Creates an environment where our patients know they ar...
Asset Protection Specialist (Colorado Springs) [BJT-DNV]
As the Asset Protection Specialist, no one day is ever the same! You are focused on preventing loss and controlling shrink by monitoring various areas of the store for fraud, compliance discrepancies, and other related activities. The Asset Protection Specialist ensures the store is a safe and secur...
Service Writer
Acting as a trusted adviser, the Service Writer ensures that the proposed service/repair solution appropriately matches the service/repair requirement. The Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to l...
Asset Protection Specialist (Northern Colorado) [BJT-DNV]
As the Asset Protection Specialist, no one day is ever the same! You are focused on preventing loss and controlling shrink by monitoring various areas of the store for fraud, compliance discrepancies, and other related activities. The Asset Protection Specialist ensures the store is a safe and secur...
General Service Technician
The General Service Technician provides general services for vehicle maintenance and repair, such as oil changes, tire rotation and replacement, etc. Under the guidance of an Experienced Technician, the Service Tech assists in vehicle repairs, operates vehicles in a safe and responsible manner, and ...
Asset Protection Coordinator - Colorado North
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. ...
Floating Patient Financial Service Representative Northern Colorado
Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS. Requires knowledge of patient financial services, financial, collecting services or insurance industry experience...