Lead Field Service Technician - Bronx, NY

Honeywell
Bronx, New York, United States
$78K-$100K a year
Full-time

Responsibilities

Assigns and monitors maintenance department daily operation by monitoring and driving department performance related to maintaining the material handling equipment covered under the contract, while ensuring the team members comply with state and federal regulations (.

OSHA, Hazardous Waste, NFPA relating to maintenance operations

  • Monitors and ensures areas of responsibility are in compliance with Intelligrated's standards for quality and safety, maintaining procedures and supporting documentation
  • Assists in driving and implementing the business plan against the contract for the area of responsibility to achieve facility goals (.

production, quality, safety); implements operational improvements

  • Supervises duties and leads Customer Service Technicians and Sr. Customer Service Technicians
  • Follows-up on staffing, workload and performance results to meet business demands for workload and performance results
  • Provides resolution to mechanical, technical / control issues; documents all information relating to customer support issues in CMMS and Dashboard database
  • Follows up with customers and other departments to ensure issues have been resolved
  • Assists in the development of specific technical and training documentation; assists in the development of a Technical
  • Support Help Desk / Troubleshooting guide
  • Ensures the appropriate paperwork is completed in a timely manner
  • Maintains inventory of company supplied tools
  • Provides information to the Customer Service Department and other members of management to enhance Customer Service success
  • Executes a safe and timely, quality oriented preventive maintenance occurrence on the conveyor system
  • Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement
  • Assist in overseeing and direct financial aspects as assigned and / or in area of responsibility by monitoring and tracking expenses compared to budget;

monitoring asset utilization; preparing, reviewing and / or analyzing business reports

The annual base salary pay range for this position is $78,000 - $100,000. Please note that this salary information serves as a general guideline.

Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

YOU MUST HAVE

  • High school diploma
  • Mechanical skill set
  • Electrical skill set

WE VALUE

  • Degree from a vocational school or college with a focus in the Mechanical or Electrical field.
  • 2 years apprenticeship or equivalent experience in the Mechanical or Electrical field.
  • Understand basic electrical and electronic schematics.
  • 2 years experience with automated conveyor systems and controls.
  • 2 years experience with Programmable Logic Control (PLC) programs, Servo drives, PC controllers, VFD’s, dc power supplies, optical devices (.

encoders, photo eyes, .

  • Ability to troubleshoot basic Input / Output functions.
  • 3 days ago
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