HOUSING MANAGER

Under the direction of the Neighborhood Administrator, the Property Manager will perform work of a difficult and responsible nature, with oversight of Management and Maintenance Operations at a housing development.

In addition, the Property Manager is directly responsible for all aspects of the development to ensure that residents are provided with quality housing, a safe environment, and availability to community-based services.

Specific duties and responsibilities include but are not limited to :

General Property Administration - Maintain a professional setting with regularly scheduled office hours in the property business office;

promote availability either personally, or through other site personnel for emergencies.

Rent Collection / Legal Action - Ensure timely collection of rent payments and ensure processing of documents for timely legal action for rent delinquents and holdover cases, and the data entries of related computer records;

authorize requests for rent adjustments; obtain verifications and maintain computer files in accordance with NYCHA procedures.

Annual Income Reviews - Ensure the completion of annual reviews including the submission of non- verifiable cases via Seibel to Office of Tenancy Administration.

Uncollected Accounts - Ensure uncollected accounts are processed in the required timeframe as per NYCHA policy.

Visual Assessments - Ensure visual lead assessments are completed by trained staff and the appropriate repairs and follow up is conducted for all work orders in Maximo.

Occupancy and Vacancy - Ensure vacant apartments are prepared in accordance to policy and procedures and are available for occupancy;

utilize professional marketing techniques when offering units; maintain high occupancy levels by leasing timely; maintain records of assigned units’ status in Tenant Turnover Log (TTL).

Procurement - Maintain sufficient materials, services and staffing to complete apartment, corrective maintenance, preventive maintenance repairs timely and consistently;

ensure all steps to procure goods and services are followed in accordance to NYCHA procedures.

Safety & Security - Observe safety guidelines to ensure safety and security of residents and staff.

Repair / Work Orders - Ensure resident repair requests are responded to within prescribed guidelines; coordinate the completion of repairs, and close work orders in accordance with established procedures.

Property Maintenance - Conduct property inspections, which include move-ins, housekeeping, and grounds to assure adherence to established satisfactory standards.

PHAS - In conjunction with the Property Maintenance Supervisor, formulate and implement a plan for successful PHAS inspection(s) and corrective action plans within the required timeframe in accordance with NYCHA policies and procedures.

Resident Relations - Manage resident engagement to ensure compliance with HUD regulations. Staff

Supervision / Training - Ensure staffing levels are met, develop and secure training, supervise and discipline staff as appropriate;

participate in pre-employment interviews and hiring processes. Reporting- Ensure the timely and accurate submission of various management reports as needed.

NOTE : IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE : This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.

For detailed information regarding the 55-a Program, click on the link below :