Search jobs > Pittsburgh, PA > Customer service rep
We are seeking a Commercial Lines Customer Service Rep in the Squirrel Hill PA, area
Responsibilities :
- Provide exceptional customer service by responding promptly to client inquiries, addressing concerns, and resolving issues related to Commercial lines insurance policies.
- Assist clients with the management of their insurance policies, including policy renewals, endorsements, cancellations, and claims processing.
- Support the sales team by generating quotes, conducting needs assessments, and recommending appropriate insurance products to clients.
- Maintain accurate and up-to-date client records, ensuring all necessary documentation is complete and compliant with regulatory requirements.
- Stay informed about industry trends, product offerings, and regulatory changes to provide clients with relevant and up-to-date information.
- Educate clients on the features and benefits of various insurance products, helping them make informed decisions about their coverage.
- Work closely with other team members to ensure a seamless client experience and support the overall goals of the company.
Job Requirements
Requirements :
- Education : High school diploma or equivalent; a bachelor's degree in a related field is preferred.
- Previous experience in commercial lines insurance or a related field is preferred.
- Licensed insurance Agent - Commercial lines highly preferred
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficient in using insurance management software and Microsoft Office Suite
- Detail-oriented with strong problem-solving skills
- Ability to work independently and as part of a team
Commercial Lines Customer Service Rep
We are seeking a Commercial Lines Customer Service Rep in the Squirrel Hill PA, area. Provide exceptional customer service by responding promptly to client inquiries, addressing concerns, and resolving issues related to Commercial lines insurance policies. Previous experience in commercial lines ins...
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