Lead MOS

Where Compassion Meets Innovation and Technology

Thank you for your interest in joining our team! Please review the job information below.

General Purpose Of Job :

Reporting to the department manager or delegated clinic authority as identified by the director. This position is responsible for the support functions necessary to accomplish the departments objectives and to include all MOS job duties. These include, but are not limited to, functions under telephone support, patient accounting, clinical support, patient scheduling, registration, and patient discharge.

Essential Duties And Responsibilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and / or hospital administration as required. This job does not function as a supervisor.

Lead Mos Responsibilities :

• Point person for any requested changes in the clinic appointment template.
• Update fellow MOSs on EPIC changes.
• Review and complete the NO SHOW report and forward it to the Clinic Director.
• Correct any billing errors in registration work queue.
• Review daily schedules and confirm accuracy.
• Confirm appointments for all physicians and obtain insurance / demographics before appointments.
• Point of contact for front office staff.
• Preceptor for the MOS team.
• Monitor appointment schedule to ensure accuracy for clinic / non-clinic days.
• Keep track of template times (lag times from check-in to check-out).
• Attend monthly MOS meetings.
• Attend weekly staff meetings.
• Attend weekly Lead meetings.
• Coordinates lunch hour accordingly with fellow MOS staff.
• Coordinates fellow MOS schedules for surgery / urology.
• Opens and distributes incoming mail daily.
• Coordinates with fellow MOS to prepare charts for clinic the day before to include any information outside of EPIC.
• Works with billing coordinator to ensure that co-pays and or deductibles are being captured.

General Requirements :

Scheduling / Telephone Support :

Patient Accounting :

Clinical Support :

Patient Registration :

Patient Discharge :

Education And / Or Experience :