SENIOR PAYROLL ANALYST

Marsh McLennan is seeking a Senior Payroll Tax Analyst to join our Payroll Operations department based in Louisville, KY.

We are also open to candidates in Indianapolis, Nashville and Charlotte.

Senior Payroll Tax Analyst

What can you expect?

• You will be responsible for leading the timely and accurate preparation US and Canadian payroll tax returns, deposits and reconciliations utilizing designated HRMS (Workday) and ADP SmartCompliance.
• You will play a critical role in providing support and guidance to the Payroll Tax and Operations Analysts, as well as sharing knowledge with other Sr. Analysts on the team.
• You will have the opportunity to join a strong and established group of payroll professionals and peers.
• An opportunity to utilize and enhance your research skills.
• You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace.
• You will be doing meaningful, challenging work, and can look forward to a career with many opportunities to learn, grow, and advance.

What is in it for you?

• A company with a strong brand and strong results to match and are committed to making a difference in the lives of people.
• A culture of belonging, innovation, internal mobility, collaboration and valued partnership with HR from the business.
• Competitive pay, full benefits package - starting day one (medical, dental, vision, STD / LTD, life insurance, generous 401k match and automatic contribution.
• Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan.
• Paid time off for vacation, sick, company holidays and time to give back to your community.
• Flexibility to work remotely as required by the role.

We will count on you to :

• Ensure accurate and timely processing of tax payments for US and Canadian tax withholdings and unemployment taxes, including periodic tax amendments.
• Lead the reconciliation of Federal / State / Local, and / or Provincial tax authorities using Workday and ADP SmartCompliance payroll software.
• Correct reconciliation errors where needed and prepare / file amended returns as necessary.
• Research and respond to State and Local tax agency tax notices. Research and respond to complex inquiries related to payroll taxes, deductions and wage withholdings.
• Tax team leadership on special projects as required, including : acquisitions, mergers and divestments, internal and external audits, and W2 and W2c balancing.
• Assist with reporting requirements for : Department of Labor Reporting, Multiple Worksite Reporting, and Bureau of Labor Statistics.
• Ensure documentation of Payroll Tax SOPs (Standard Operating Procedures) is maintained and updated periodically.
• Ensure day-to-day maintenance through maker / checker and leveraging ServiceNow queue.
• Report concerns to Sr. Payroll Manager when issues are identified and / or escalated.
• Ensure consistency in work flow and organizing of folders within team.
• Utilize data and reporting from case management system to ensure SLAs (Service Level Agreements) are met and / or exceeded.
• Communicate effectively with teams across HR Services to ensure customer service SLAs are met and / or exceeded.

What you need to have :

• 3-5 years of progressive payroll tax / payroll operations experience.
• Exceptional customer service skills and mindset.
• Strong problem solving and possesses the ability to work independently.
• Requires strong communication (written & oral), organization, and customer service skills.

What makes you stand out?

• 5+ years of payroll tax support experience across multiple states (7 states or more) / jurisdictions
• Experience with Federal / State payroll tax audit data collection and response
• Payroll certification a plus
• Associate Degree preferred or equivalent work experience in a corporate environment
• Strong knowledge of HRMS (i.e. Workday) and case management software (i.e. ServiceNow) preferred

Marsh McLennan (NYSE : MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries.

With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.

Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.

Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce.

Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.

com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.

Office-based teams will identify at least one anchor day per week on which their full team will be together in person.