Sales Support Engineer (Enterprise Solutions)

About E78 Enterprise Solutions Sales Engineer

E78 is a 5x Inc. 5000 fastest growing company that delivers platinum-level advisory, talent, and managed services that address the critical finance, technology, and transformation challenges faced by corporate leaders and private equity sponsors across the middle market through the Fortune 500.

We are a community of results-driven gamechangers, and our passion drives us to achieve success through meaningful work and inspires us to make a lasting impact.

E78 is headquartered in Oak Brook, IL with offices around the country. Come join our growing team!

About the Role

This Sales Engineer will support our channel sales team activities focused on mobility expense management at E78. This Enterprise Solutions Sales Engineer will assist in sales of our Cost Management Solutions in these areas : Telecom / Technology Expense Management, Wireless Expense Management, Cloud Expense Management, Audit / Optimization and Strategic Sourcing.

Additionally, the Enterprise Solutions Engineer will work as a technology generalist working with larger customers and engaging in face-to-face meetings.

The Enterprise Solutions Engineer and will uncover and develop opportunities by building strong relationships with the customer.

The Enterprise Solutions Engineer will consult on data center, edge, core, cloud, security, collaboration (CX) and services and will understand how that technology enables business.

Expectations & Duties :

• Responsible for the Solution Practice sales quota in their territory / pod
• Take ownership of the sales pipeline for Solution Practice opportunities by engaging where appropriate, following up with prospects to Client, defend and acquire new business
• Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration, CX and Services business in existing accounts
• Collaborate, develop and execute strategy for top prospects with the sales team to Client, grow and acquire new business
• Ongoing training and learning to understand the company services offerings in all solution practice areas by attending company training and expanding knowledge though self-study
• Collaborate and engage with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, and Application Managers.
• Collaborate with sales teams and drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing
• Builds the region / territory based on strategic account planning done in collaboration with the account executive and extended team
• Demonstrates leadership to ensure that the company's recommended solutions are comprehensive, achieve customer expectations and meet customer business needs and planning
• Build strong relationships and trust with the technical decision maker, executive stake holders and own the technical side of customer relationships
• Focused on delivering a world class customer experience according to company standards.
• Educate and develop sales teams on technical selling, product training, services and technology trends by taking advantage of office hours, setting up formal training and relationship building
• Educate customers with product training and positioning technical solution sales cycle management
• Engage in regular one on one meeting with manager and time with team ensuring value prop, resource usage, opportunity development and visibility to Data Center, Cloud, Network, Security, Collaboration and Services business (Corp / District / Rep)
• Perform lead role in representing E78 to the client, providing a single point of contact for E78' Solutions as needed.
• Remain engaged in all aspects of E78 service delivery as it pertains to client base.

Required Skills & Education :

• Bachelor's Degree or relevant work experience required
• 2 years + Experience working in complex Contact Center sales opportunities (CCaaS is required)
• Minimum 3 years Previous IT Administrator / Management experience desired
• Proficient with Microsoft Office Products Visio, PowerPoint, Excel, Word
• Advanced knowledge of servers, storage, networking, virtualization, cloud and unified communication and collaboration regarding their impact on the business
• Knowledge of Converged Infrastructure of servers, storage, networking and virtualization regarding their impact on the business
• Deep Familiarity with the RFP process and possess a winning record
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup / recovery, mirroring, active / standby, active / active, clustering)
• Experience with Public and Private Cloud Solutions

Compensation : $150,000 - $175,000

E78 Partners is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.