Medical Call Center Schedulers- PAS II
We offer standard M-F hours, 8-5
No weekends, paid holidays, and a generous PTO package.
Job Snapshot :
The Johns Hopkins Medical Call Center (Patient Access Services) is seeking caring customer service-orientated problem-solvers who can think on their feet and help patients receive world-class care at Maryland's premier medical institution.
- Managing inbound / outbound correspondence (calls, emails, faxes, etc.) between physicians and patients requesting services within Johns Hopkins
- Coordinating intricate appointment scheduling and / or procedures by entering all relevant patient information in appropriate department scheduling system(s)
- Providing exceptional customer service on every call
Job Requirements :
High School diploma or GED
Minimum of 2 years related experience in medical office, hospital, or call center
Ability to work in a fast paced and structured, metric-driven environment
Excellent communication skills
Will schedule appointments and manage inbound calls with patients and providers
What Awaits You :
A hybrid work status- 1 day per week on site in Baltimore City, 4 days work from home
Some depts require onsite training for the first 4-6 weeks
Room for growth
Ability to help others and save lives
Johns Hopkins Health System
The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness.
JHHS is an academically based health system consisting of : The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children’s Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation.
Emergency Room Technician II- Nights 7p-7:30am Supplemental
Graduate from an accredited CNA program and graduate from an accredited Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic program. Current and valid Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), Cardiac Rescu...
Cardiovascular Interventional Tech II, PRN with On Call
Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. Effective verbal and written communicat...
Women's & Outpatient Surgical Technologist Certified DAYS, NO WEEKNDS OR ON CALL SHIFTS
Passes instruments and provides sterile items to surgeons and assistants during procedures, holds retractor devices observing sterile techniques at all times. Receives surgical specimens and passes them from the sterile field to the circulating nurse as soon as possible and correctly identified spec...
Call Center Representative
Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Triage patient phone calls for severity/importance. Mercy requires that all employees uphold its mission, ...
IT Service Desk Analyst II - Full-time - Evening
Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquiries, service requests and incident reports. Technical Support Call Center setting preferred. Must be flexible in supporting 24 hours call center, 7 days a week. Includes on-...
Registered Nurse (CN II) - Shock Trauma Center Trauma Resuscitation Unit (TRU)
The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. Registered Nurse (CN II) - Shock Trauma Center Trauma Resuscitation Unit (TRU). University of Maryland Medical ...
Emergency Room Technician II- Full-time Night shift 7p-7a
Graduate from an accredited Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic program. Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic. Courteous and compassionate interpersonal skills. Stocks patient's rooms and treatment centers wit...
Nurse Coordinator, Ambulatory services/ Clinical Nurse II
Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Specifically, the incumbent assists in communications with patients; triages patients an...
Cardiovascular Interventional Tech II, PRN with On Call
Effective verbal and written communication skills are required in order to work with patients, medical and nursing personnel. ...
F/T Foot & Ankle Preop/PACU Clinical Nurse II-Day/Eve
A Clinical Nurse II (CN II) demonstrates competent patient and family- centered care using the nursing process. PACU, ICU, Cath Lab, Angiography, Lung Center, McAuley Surgery Center. The CN II will work with the interdisciplinary team to provide evidence-based patient care, positive patient care exp...