Showroom Manager - New York City

VRAI is one of the fastest-growing digital-first direct-to-consumer brands. Modernizing diamond jewelry through the exclusive use of sustainably created diamonds, VRAI has innovation, craftsmanship, and sustainability at the core of its products and values.

A global business, VRAI has locations in Los Angeles, San Francisco, NY, Shanghai, Chicago, London, Madrid, and Copenhagen, with more locations on the horizon.

We're excited to be looking for a seasoned Store Manager to join our growing team. You'll be a trusted advisor in the customer journey and play an integral part in growing the in-person shopping experience at VRAI.

You'll be a great fit for this role if you thrive on building strong customer relationships and creating a memorable experience for life's special milestones while developing a team of jewelry sales specialists.

You love selling, coaching, and diamonds that are created sustainably, are reasonably tech-savvy, and are excited to join a nimble team to in turn, help grow the VRAI brand.

Responsibilities

• Consistently meet or exceed quarterly individual and team KPIs
• Partner with VRAI management in the hiring, training, continued development, and management of Diamond Sales Experts in your location
• Supervise store operating procedures including : opening / closing / policies, inventory management, merchandising, security, staffing, supplies ordering, and shipping and receiving, and act as a subject matter expert in company systems, policy, and procedure for clients and staff
• Model sales-driven behavior and cultivate talent through sales training and mentorship (manage inbound pipeline, nurture leads, close sales, etc)
• Use clienteling and other creative strategies to drive revenue
• Collaborate with VRAI marketing and product team on product launches, in-store events, press days, activations, and influencer hosting
• Seek continuous improvement of systems and practices to ensure optimal client experiences and partner with VRAI management and Retail Operations to develop and implement new policies and procedures

Requirements

• 4+ years management experience in a luxury retail environment, minimum
• Proven ability to close sales in a high volume environment
• Diamond and jewelry expertise strongly preferred
• Independent, motivated, and well-organized
• Available weekends

Actual compensation may be higher or lower in the range based on various factors, including, but not limited to, a candidate's job duties, experience, and expertise.

We will also consider higher level candidates and salary will be adjusted accordingly.

VRAI provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

Additional Perks such as employee discounts are also available.

Some plans may not be available pending global locations however other options may be presented.

VRAI is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

To find out more about VRAI check out :

vrai.com

facebook.com / vrai

PI248097275