Talent.com
Server
ServerMera DFW and Maryland • Nottingham, Maryland, United States, 21236
serp_jobs.error_messages.no_longer_accepting
Server

Server

Mera DFW and Maryland • Nottingham, Maryland, United States, 21236
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

ROLE PURPOSE

A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests' expectations.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

  • Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
  • Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations.
  • Promptly and accurately takes food and beverage requests from Guests.
  • Ensures expedient service of food and beverages to the Guest.
  • Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.
  • Learn TGIF menu and beverages, expertly recommends and upsells on items.
  • ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
  • Follows all Fridays Service Style Standards.
  • Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable.
  • Practices conversational ordering by mentioning current promotional features.

KEY DECISIONS

Influences :

  • Guest experience
  • Exercising standards of Responsible Service of Alcohol

    • MEASURES OF SUCCESS

  • Consistently fulfill the Key Responsibilities and Accountabilities above
  • Service Strength Code rating meets / exceeds company standards
  • Guest satisfaction scores
  • Meeting all key metrics outlined on the myPerformance scorecard

    • QUALIFICATION REQUIREMENTS

  • Must be able to deliver plates and food and clear tables
  • Must be able to lift up to 30 lbs.
  • Must be able to hear well amongst loud background noise
  • Must be dressed neatly and well groomed in company approved uniform at all times
  • Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
  • Must be able to calmly respond to angry Guests and notify a Manager
  • Must be able to read and write notes to hearing impaired Guests
  • Must be able to read menus to sight-impaired Guests
  • Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
  • Must be able to read and write ? Must be able to stand and walk during entire shift
  • Must be able to reach, bend, stoop and wipe counters / tables

    • COMPETENCIES PASSION FOR THE GUEST – Creates a seamless Guest experience for by being the face of the door, welcoming the Guests, and enthusiastically meeting their needs.

  • Creates a strong first impression promptly greeting Guests.
  • Pays attention to details; remembers names and favorites of regular Guests.
  • Makes a difference in the guest experience by personalizing service to exceed guest expectations.
  • Goes above and beyond to establish a personal connection with guests to make them feel warm, welcome and appreciated.
  • Makes the bar an attractive and exciting place to visit.
  • Establishes a strong rapport with all Guests to create Friday's fans and repeat business.
  • Shows awareness of Guest needs and expectations; prevents problems before they occur.

    • COMMUNICATION – Keeps the lines of communication positive, open and productive.

  • Communicates in an open, sincere manner to build rapport with Guests and Team Members.
  • Shares information with others to raise awareness of potential needs and concerns.
  • Keeps interaction positive and productive; avoids conveying negative messages.
  • Responds positively to conflict situations and works to find appropriate solutions.
  • Listens carefully and attentively to others without interrupting.
  • Asks thoughtful questions to ensure proper understanding of the message being conveyed.
  • Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions.

    • FLAIR & SALESMANSHIP – Keeps it fun and keeps it real; seeks opportunities to sell others on the whole TGI Fridays experience.

  • Demonstrates a unique, lighthearted style that is personal and memorable.
  • Listens carefully to Guests' needs and suggests add-ons accordingly.
  • Possesses a contagious energy that translates to Guests and Team Members.
  • Knows TGI Fridays drinks and menu items and is able to speak knowledgeably to make personal recommendations.
  • Grows the business and expertly upsells menu items where appropriate.
  • Proactively looks for ways to improve the guest experience and takes initiative to make changes as needed.
  • Enthusiastically promotes the TGI Fridays brand and menu items.

    • RELIABILITY & ACCOUNTABILITY – Works hard, carefully follows direction and established guidelines, and delivers quality results.

  • Consistently arrives to work prepared and ready for the shift.
  • Ensures all responsibilities are fulfilled before ending his / her shift.
  • Makes him / herself available to take on additional shifts and / or responsibilities.
  • Sets the standard by adhering to established rules and guidelines.
  • Organizes his / her tasks in order of priority to ensure timely and thorough completion.
  • Admits mistakes and takes prompt action to correct them.
  • Holds self and others accountable for delivering consistent quality results.

    • FLEXIBILITY & STRESS TOLERANCE – Knows that anything can and will happen and is willing to mix things up anyway.

  • Responds quickly to changing needs and adapts as necessary to meet new challenges.
  • Displays a positive, confident attitude for tackling new challenges and initiatives.
  • Handles multiple tasks without becoming visibly overwhelmed or flustered.
  • Easily adjusts to meet changing demands and new responsibilities.
  • Promptly anticipates and reacts to potential Guest needs and problems.
  • Dives into peak service situations with energy and ease.
  • Responds calmly to problems and controls emotional reactions.
  • Handles him / herself in a professional manner at all times.

    • TEAMWORK & COLLABORATION – Fuels an environment where everyone pitches in and gets along.

  • Recognizes the importance of working together to accomplish goals.
  • Actively promotes cooperation, respect, and acceptance of all Team Members.
  • Establishes positive and supportive working relationships with all Team Members to maintain a productive environment.
  • Takes on additional responsibilities to ensure proper coverage during rush periods.
  • Reaches out to Team Members when necessary to ensure timely completion of all tasks.
  • Takes advantage of opportunities to set an example for new or inexperienced Team Members.

    • PI0a19eff1b7bc-30511-37120572

    serp_jobs.job_alerts.create_a_job

    Server • Nottingham, Maryland, United States, 21236

    Job_description.internal_linking.related_jobs
    Banquet Server

    Banquet Server

    Country Club At Woodmoore • Bowie, Maryland, United States
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Position : Banquet Server – Private Country Club.Location : The Country Club at Woodmore.At Woodmore, we host a variety of elegant events — from weddings and galas to golf outings and private dinners...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    Country Club At Woodmoore • Bowie, Maryland, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Position : Server – Private Country Club.Location : The Country Club at Woodmore.Are you passionate about providing exceptional service in an elegant, hospitality-driven setting? We’re seeking attent...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    Olive Garden • Bel Air, MD, US
    serp_jobs.job_card.full_time
    Our Winning Family Starts With You! .Check out these great benefits!.Flexible schedules to help you balance other life commitments (school, childcare, family care, etc. Paid Sick Leave (1 hour for e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    Yard House • Hanover, MD, US
    serp_jobs.job_card.full_time
    Guest orders something vampire style.Our restaurants have a fast-paced atmosphere, so it is crucial that our Servers take pride in providing attentive, friendly and clean / sanitary service that ensu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    On The Border • Elkridge, MD, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    You bring a lot to the table! Our SERVERS don’t just bring fajitas and margaritas, but charisma, personality, and a charming smile to boot. At On The Border Mexican Grill & Cantina we celebrate ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    LongHorn Steakhouse • Hanover, MD, US
    serp_jobs.job_card.full_time
    Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server - Hiring Immediately

    Server - Hiring Immediately

    Cooper's Hawk Winery & Restaurants • Annapolis, MD, United States
    serp_jobs.job_card.full_time +1
    Medical, Prescription, Dental & Vision insurance, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Programs, Life and Disability Benefits, 401(k) with company match, Pay Acc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    Red Robin • Owings Mills, MD, United States
    serp_jobs.job_card.full_time +1
    Red Robin isn’t your typical burger restaurant.We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun!. You will be responsible for taking orders using handh...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    Baltimore Country Club • Lutherville-Timonium, MD, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Do you love connecting with people and creating great dining experiences? Baltimore Country Club is looking for upbeat, hard-working Servers to join our Food & Beverage team.If you're passionat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior Server Technician - Australia

    Senior Server Technician - Australia

    Columbia Technology Partners • Annapolis Junction, MD, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Columbia Technology Partners is searching for an Expert System Engineer to serve as Senior Server Technician on one of our mission-critical programs. This is a Monday-Friday day shift position locat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Deliver Food with Uber Eats

    Deliver Food with Uber Eats

    Uber eats • Aberdeen Proving Ground, MD, US
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Server

    Server

    The Capital Grille • Baltimore, MD, US
    serp_jobs.job_card.full_time
    We cordially invite you to apply.Joining our team provides exceptionally distinctive benefits, including : .Medical, dental and vision coverage. Multiple insurance options, wealth benefits and flexib...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Catering Server

    Catering Server

    Eatn Park Hospitality Group • Baltimore, MD, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    This position is a SEIU 32BJ union position.Parkhurst Dining, part of the Eat’n Park Hospitality Group, is a family owned, family run company that provides culinary, dining and catering services to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server (DRCM)

    Server (DRCM)

    Sunrise Senior Living • Annapolis, MD, United States
    serp_jobs.job_card.part_time
    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships wi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Server 1

    Server 1

    Phoenix, Maryland, United States • USA, Maryland, Cockeysville
    serp_jobs.job_card.full_time +1
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Cocktail Server

    Cocktail Server

    Baltimore Country Club • Lutherville-Timonium, MD, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Do you have a working knowledge of beer, wine, and spirits, with strong interpersonal skills? Are you looking for a position that allows you to enjoy the summer weather in a fun friendly atmosphere...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    Eatn Park Hospitality Group • Baltimore, MD, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Parkhurst Dining, part of the Eat’n Park Hospitality Group, is a family owned, family run company that provides culinary, dining and catering services to over 65 organizations and universities east...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server

    Server

    Our Team • Annapolis, MD, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations.KEY RESPONSIBILITIES...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Server Technician - Australia

    Server Technician - Australia

    Columbia Technology Partners • Annapolis Junction, MD, US
    serp_jobs.job_card.full_time
    Columbia Technology Partners is searching for a System Engineer to serve as Server Technician on one of our mission-critical programs. This is a Monday-Friday day shift position located in Alice Spr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Server Assistant

    Server Assistant

    Our Team • Annapolis, MD, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Reporting to the General Manager and Restaurant Manager, the Service Assistant maintains the restaurant’s interior and exterior, keeping all areas clean and organized. Keeps dining room tables clean...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30