Description of Work
The Director of Client Services is responsible for leading and coordinating client service efforts within the University of Nebraska, ensuring seamless delivery of technology solutions and support to faculty, staff, and students.
The successful candidate will collaborate closely with other directors across Information Technology departments.
This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.
Please note : Sponsorship will not be offered for this position.
LI-DNI Minimum Required Qualifications Required Qualifications Bachelor’s degree in Management Information Systems or related field5 years experience in information technology customer serviceDemonstrated knowledge of information technology and its use in education, research and supportAbility to plan and manage a portfolio of concurrent short- and long-term projectsStrong management skills and the ability to develop and mentor a diverse teamDemonstrated successful experience working with customers to develop effective solutions to diverse, simple and complex business problemsEquivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.
- Preferred Qualifications Preferred Qualifications 7 years of experience to include supervisionExperience working in a higher education environmentThe ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness;
- exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting, and motivating staff;
committed to the ideals of a major public research university.
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