BDC/Call Center Agent
Jim Coleman Toyota is hiring a BDC Agent!
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s.
We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive offers a great team environment, benefits, and ongoing training and support for its employees.
If you have the motivation to join a luxury sales environment and meet our high standards, we'd like to meet with you! We provide opportunities for growth and advancement.
BDC Representative Duties and Responsibilities
- Serves customers by providing information and scheduling appointments.
- Attracts potential customers by making phone calls and sending emails.
- Maintains customer records and updates online leads.
- Prepares product reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Performs other duties as assigned by management.
Requirements
- Excellent people skills.
- Excellent telephone skills.
- Task-oriented.
- Team player.
- Strong computer skills.
- Integrity.
- Strong work ethic and self-motivation.
- Automotive knowledge is a plus.
Experience :
- Dealership call center or business development preferred (not required).
- Telephone marketing or sales.
- Office reception or retail counter.
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