- Customer Service / Fully Remote - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll : Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails);
- Provide support to therapists to ensure success along their treatment journey; Bring feedback and share insights with the team on common themes expressed by therapists;
Collaborate with cross-functional teams to drive continuous process improvements; Document knowledge bases / saved responses for better serving patients...Hiring Fast >
Pt Member Support Agent (work From Home)
Monthly internet stipend - As a Member Support Agent you'll: Communicate and provide support to members over a high volume of incoming phone inquiries and emails in a manner that embodies the company mission and values; Process applications with accuracy and with attention to detail in a timely mann...
Customer Service Representative - Work From Home
Competitive pay - As a Customer Service Rep you'll: Manage a high volume of incoming calls; Follow prescribed scripts to guide callers through form submissions; Identify and resolve customer issues accurately and efficiently; Provide high quality responses to customer inquiries and needs; Build sust...
Ft Customer Experience Specialist - Work From Home
Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide consumers through various processes and...
Pt Member Support Specialist - Work From Home
PTO - As a Member Support Specialist you'll: Be on the front lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tech issues necessary; Take phone calls through the Wellth Helpline, answer emails, and ...
Ft Work From Home - Operations Support Associate
Up to $27 per hour + overtime & benefits - As an Operations Support Associate you'll: Be the main point of contact providing day-to-day support for Imagen's clients and clinicians; Triage calls, email and chat messages from all customer facilities as well as internal clinicians; Monitor clinical sy...
E-commerce Customer Service Associate - Ft Work From Home
Competitive pay / Merchandise discounts - As a Customer Service Associate you'll: Answer and interact with customers through a multitude of channels, including calls, emails and chat; Provide and process any tele-sales transactions; Actively listen to customers to troubleshoot potential concerns and...
Customer Service Representative - Work From Home
Medical, vision, & dental / 401k match / PTO - As a Customer Service Rep you'll: Answer incoming phone calls from agents and customers, assisting with a variety of inquiries; Service customer requests with a sense of urgency and accuracy; Document detailed and concise notes on all interactions. ...
Pt Customer Care Representative - Work From Home
Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Prov...
Ft Customer Service Representative - Work From Home
Call Center / Remote] - Anywhere in US / Competitive pay - As a Customer Service Rep you'll: Monitor phone queue to ensure proper coverage is maintained at all times; Respond to emails and live chat in a way that reflects the brand voice; Properly inform customers of order status and product availab...
Customer Service / Benefits Specialist (Work from Home)
Remote position (Work from home). We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus...