THE COMPANY
Versaterm Public Safety is an Ottawa-based vertical market software company that has been in business for over 45 years. We provide industry-leading products in mission-critical areas for Police, Fire and EMS agencies across North America and the Caribbean.
Versaterm's FivePoint Solutions focused on delivering solutions to state and local agencies, primarily courts and law enforcement.
We are the U.S.-based leading provider of Pre-trial Services, Case Management, School Safety, Data Exchange, and Records Management services to governments.
FivePoint Solutions is a company that hasn't forgotten why it exists. We make people's lives easier by helping them work smarter.
- FivePoint Solutions is uniquely positioned in the marketplace with vast experience streamlining data entry; importing, organizing & managing documents;
- increasing workflow & efficiency through automation; designing agency-defined customized dashboards & workflows; connecting officers, investigators and prosecutors through one portal;
and facilitating data exchange between disparate systems to over 30 RMS, CAD, and JMS vendor systems. Our solutions focus on the delivery of services and solutions including law enforcement, school safety solutions, court solutions, and document management systems.
Please note that candidates for this role need to be available to work from our Lexington (Columbia), SC location at least 3 days / week.
THE ROLE
We are seeking a Business Analyst with experience facilitating both customer facing and internal deployment projects. The successful candidate will be comfortable operating in a startup type environment, showing ownership and drive to achieve customer and company software configuration and training objectives.
The candidate will establish product configuration requirements for software development working jointly with the customer and internal project teams.
Additionally, the candidate will be a facilitator for both virtual and onsite client training sessions.
THE IDEAL CANDIDATE
The ideal candidate must be effective at prioritizing workload, balancing demands from multiple projects and ongoing prioritization of goals and objectives, as well as skilled at problem solving and expectation management.
The candidate will be capable of guiding client teams through process evaluations and product requirement discussions. The candidate will be experienced in documentation, training, communicating, and assisting customer and internal teams with communications and processes.
THE ROLE REQUIREMENTS
- 5+ years gathering requirements (preferably in public safety software)
- Knowledgeable and experienced in project deployment, technical support and customer service
- Highly effective communicator and organization / documentation skills
- Bachelor's Degree preferred.
- Experienced with Project Management tools and processes
- Experienced documenting processes
- Must be a US Citizen
Business Analyst - Advanced - 4 days Onsite in Columbia, SC
IT projects as a business analyst or related duties<br /> 1years' experience eliciting, mining, and documenting business rules, processes<br /> 2 years Medicaid Eligibility or other healthcare insurance experience<br /> Superb written and oral communications skills...
SAP Business Analyst Manufacturing and Warehousing (Remote US EST or CST)
Perform detailed analysis of complex business process requirements and provide appropriate system solutions. Conduct workshops to collect business requirements. Map client business requirements, processes, and objectives. Proactively propose business process and system enhancements. ...
ITPROUS_PS_SC_102324_11427-1_ Business Analyst - Project Lead
IBM Cúram software • 1 years’ experience in government IT projects as a business analyst or related duties • 1years’ experience eliciting, mining, and documenting business rules, processes • 2 years Medicaid Eligibility or other healthcare insurance experience • Superb written and oral communication...
Business Intelligence Analyst I - Hybrid On-Campus Requirement
Our Metrics & Reporting team is looking for a Business Intelligence Analyst I! The Business Intelligence Analyst I is responsible for simple to moderately complex data analysis, preparation and visualization. This position will work closely with Business Analysts, BI Analysts, Data Scientists, Data ...
ITPROUSPSSC-1 Business Analyst - Project Lead
IBM C ram software 1 yearsexperience in government IT projects as a business analyst orrelated duties 1years experience eliciting, mining, and documentingbusiness rules, processes 2 years Medicaid Eligibility or otherhealthcare insurance experience Superb written and oralcommunications skills, inclu...
Delivery Engineer (Sr Business Analyst) Remote
Business Analyst plays a critical role in supporting the business team by handling the configuration and home Office onboarding actions for our digital products. You will be a part of the Broadridge Advisor Solutions team using your business analysis skills to listen to clients and translate busines...
Business Analyst (100% onsite)
We are seeking an experienced Business Analyst to evaluate agency needs, as-is and to-be business processes, and provide strategic advice on information technology solutions and nontechnical solutions. Educate the IT organization on business directions and facilitate communication between business u...
E&C Business Intelligence Analyst Senior Manager
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Uphold the firm's code of ethics and business conduct. Collaborating with cross-functional teams, including Finance, the Office of the Chief Data Officer, the O...
Senior Business Systems Analyst
Sr Business Systems Analyst will help to ensure that both IT and Salesforce best practices are followed, while working collaboratively across all IT development, infrastructure and business teams. Job Title: Senior Business System Analyst. Is this a Generation position? Services position and we supp...
ITPROUS_PS_SC_102324_11426-1_IT Healthcare Consultant - Business Analyst - Advanced
IT projects as a business analyst or related duties. Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents. The principal duties of this position are to evaluate agency needs, as-is an...