Keyholder, Manhattan Beach

Keyholder, Manhattan Beach

We're purpose-driven. With every ride, we aim to redefine health and happiness. It's all about being more than a workout : SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join uswe'd love to have you

To foster an open, diverse, & inclusive communitywhile embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we'll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.

Job Description

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.

RESPONSIBILITIES :

• Function as MOD ("Manager on Duty") if / when any member of management team is NOT on the premises
• Regularly communicate to management team on any issues that arise during the opening / closing, whether or not they are resolved
• Assist the Studio Management in daily studio tasks and projects
• Share knowledge and best practices with staff
• Maintain keys to the studio and exert proper care and control over them
• Responsible for the opening and / or closing of the studio
• Maintain opening and closing checklists and supervise studio team in ensuring all items are completed daily
• Provide support to the SoulCycle instructors to ensure a successful class check-in process
• Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
• Provide high level customer service and hospitality to clients
• Be on-duty hospitality champion
• Assign tasks to part timers, when necessary
• Manage retail area and visuals to ensure an optimal selling space
• Responsible for additional manager system duties (i.e. returns, etc)
• Assist Management team with additional responsibilities, as needed
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture

Qualifications

PHYSICAL REQUIREMENTS :

Additional Information

AS A MEMBER OF THE SOULCYCLE TEAM YOU WILL RECEIVE :

Pay transparency : $18.31 / hour

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

SoulCycle is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our studios or our website.

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.