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Remote Customer Service Agent

Remote Customer Service Agent

VirtualVocationsRochester, New York, United States
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A company is looking for a Remote Customer Service Representative.

Key Responsibilities

Manage a high volume of inbound calls and provide accurate information to customers

Assist cardholders with inquiries regarding transactions and account statuses

Process transactions and maintain knowledge of company programs and policies

Required Qualifications

Must be at least 18 years old and possess a High School Diploma or equivalent

Minimum of 6 months of Customer Service, Call Center, or Dispatch experience

Must complete a background check, credit check, and security fingerprinting

Must have a reliable high-speed internet connection and a dedicated work area

Working knowledge of computers and Windows applications

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Customer Service Agent • Rochester, New York, United States

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