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Front Desk Receptionist - Dental

Front Desk Receptionist - Dental

My Business PlatformYorktown Heights, NY, US
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Front Desk Reception - Patient Care Coordinator

County Dental Group Yorktown Heights, NY Full-Time | In-Office | Monday - Friday | 9 : 00 AM - 5 : 00 PM

About Us

County Dental Group is a trusted multi-specialty dental practice dedicated to providing high-quality patient care in a team-oriented and patient-centric environment. We offer a combination of insurance participation and fee-for-service options, ensuring accessible and comprehensive dental solutions for our community.

Position Overview

We are looking for a Patient Care Coordinator to join our Yorktown Heights, NY team. This role is essential to ensuring a seamless patient experience, handling appointment scheduling, insurance coordination, and front desk operations. If you are organized, personable, and passionate about patient care, we'd love to hear from you!

Key Responsibilities

  • Greet patients and assist with check-in and check-out procedures
  • Schedule appointments, confirm visits, and manage follow-ups
  • Verify insurance benefits and assist patients with financial arrangements
  • Educate patients on treatment plans and ensure they understand their options
  • Maintain accurate patient records in compliance with HIPAA regulations
  • Answer phone calls, emails, and patient inquiries with professionalism
  • Support office operations and collaborate with the clinical team to enhance the patient experience

Qualifications

  • 1-2 years of experience in dental administration (Preferred)
  • Strong knowledge of dental insurance verification and patient coordination
  • Excellent communication and customer service skills
  • Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
  • Ability to multitask and work efficiently in a fast-paced environment
  • Team player with a positive, patient-first attitude
  • Compensation & Benefits

  • Hourly Rate : $25 - $30 (based on experience)
  • Comprehensive Benefits Package :
  • Medical, Dental, Vision, and Wellness programs

  • Life and Retirement benefits
  • Employee discounts and career growth opportunities
  • Why Join Us?

    At County Dental Group, we prioritize patient care and employee growth, fostering a collaborative and supportive work environment. If you're looking to be part of a practice that values professionalism, teamwork, and excellence in dentistry, we invite you to apply!

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    Front Desk Receptionist • Yorktown Heights, NY, US