Store Manager

Requisition ID : 852339

Apply (by clicking the relevant button) after checking through all the related job information below.

Store # : 00M246 FE Arlington Heights

Position : Full-Time

Total Rewards : Benefits / Incentive Information

At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico.

Our highly qualified associates are passionate about customer satisfaction.

When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company.

Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.

For Eyes is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.

GENERAL FUNCTION

The Store Manager is a leader within the For Eyes organization. The Store Manager delivers key performance indicators and ensures flawless execution of the customer experience, recruits and hires brand-right associates with a passion for optics, coaches and develops associates and management alike, and links the doctor and retail functions together.

MAJOR DUTIES AND RESPONSIBILITIES

• Conveys a commitment to providing great Customer Service through ensuring the For Eyes team performs the Simple Sales Process.
• Provides effective on-the-job training and guidance to team members using Company provided programs.
• Delivers clear, motivating, and constructive feedback in a timely manner to all retail associates.
• Confronts problem performers directly and initiates appropriate disciplinary action when necessary.
• Conducts Meaningful Conversations to elevate associate satisfaction, performance, and results.
• Drives profitable personal sales, modeling the way and fostering a retail selling culture.
• Analyzes store financial data and recommends steps to improve profitability.
• Strives to exceed all targets set.
• Delivers key performance indicators by inspiring their team to provide customer experiences that exceed expectations.
• Executes and on-boards staffing to guidelines.
• Performs administrative duties including payroll and inventory management.
• Completes and files all necessary store and customer paperwork in a timely manner.
• Leads Doctor of Optometry partnership and co-planning.
• Adheres to company policies and procedures regarding loss prevention.
• Prepares and executes physical inventory per company guidelines.
• Executes Inventory Management System and Order tracker as part of global POS.
• Ensures all company-approved safety programs are implemented and maintained consistently.

BASIC QUALIFICATIONS

• High School graduate or equivalent.
• 3+ years as an optical associate or non-optical retail management.
• Comprehensive knowledge of operations, processes, and business implications.
• Strong influencing and negotiating skills.
• Team building and management skills.
• Strong communicator and listener.
• Strong basic math skills.
• Sales skills.
• Familiarity with POS system, computers, and calculators.
• Organization skills.
• Knowledge of current store merchandise.
• High level of business acumen.

PREFERRED QUALIFICATIONS

• College degree or equivalent.
• State licensure (if applicable) and / or ABO Certification in non-licensed states.
• Previous experience in customer service and retail.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.

In addition, you may also be offered a competitive bonus and / or commission plan, which complements a first-class total rewards package.

Benefits may include health care, retirement savings, paid time off / vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

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