Job Description
Job Description
This position supports the sales function for the company. Each Sales Assistant
will directly support 3 to 4 Account Representatives allowing the AR to remain
in the field developing additional business. This individual is responsible for
participating in the sales process in order to provide our customers quality
products and excellent customer service.
DESCRIPTION : CUSTOMER SERVICE
CUSTOMER SERVICE
Pivotal role in the sales process for company.
Assist Account Representatives (AR) in all aspects of the customer
relationship
Respond to customer inquiries
Determine resolutions for issues
Work with the AR, accounting department, office staff, manufacturers,
sub-contractors, and freight companies, as needed
Create, review, and process purchase orders with attention to details
Review vendor acknowledgements for accuracy
Keep customers updated on progress of orders
Research basic information on prospects as requested by AR
Review information for accuracy and consistency
Create customer quotes, research manufacturer details
TEAM COORDINATION
Work with Account Representatives and other team members to assure
proper flow of information and timely deliveries
Provide price quotes to customers as requested
Track product from quote to installation
QUALIFICATIONS :
Education : AA Degree or higher, preferred
Proficient with MS Word, Excel, and familiar with database management
Multitasking with ability to keep numerous projects in motion
People oriented, good interpersonal skills
Keen attention to details
Can work independently as well as with groups
Strong organizational skills
Strong written and verbal communication skills
Must be able to work in a fast paced environment
Must pass background check with the state to work at sites
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