Optomi, in partnership with a premier client in the telecommunications industry, is seeking a Principal / Lead Product Designer to join their growing digital organization. This is a high-visibility opportunity to help shape the customer experience transformation, build new ecommerce platforms, and contribute to the launch of an innovation lab focused on next-gen AI, logistics, and in-store experiences.
Logistics :
- Location : Dallas, TX (onsite, 5 days per week)
- Contract-to-hire : 3–6 months with strong intent to convert
What You Will Do :
Serve as the third design hire on a small, highly impactful team driving digital transformationContribute to building an innovation lab, including a physical mock retail store, customer / agent test environments, and AI-driven platformsPartner closely with business and technology leaders to design across web, app, kiosk, and commerce channelsLead design workshops, create journey maps, and prototype / test solutions using tools like UserZoomPresent case studies and design artifacts that demonstrate problem definition, solutioning, and measurable impactDrive forward both ecommerce and in-store customer experience initiatives that influence millions of customersThe Right Candidate Will Have :
8+ years of professional design experience, including work in both enterprise and agency settingsExperience at the Principal or Lead Designer level with proven ability to work autonomously in high-visibility rolesStrength as a generalist with expertise in visual design, service design, and prototypingHigh business acumen and EQ, with the ability to bridge design thinking and business strategyDemonstrated ability to facilitate workshops, lead testing, and communicate design outcomes with clarityA track record of impactful design within large enterprise teams and transformation effortsA strong, well-rounded portfolio that clearly demonstrates design process, problem-solving, and business impactCraft skills with high attention to detail, ensuring strong visual design and polished deliverables