Director II

Job Posting Title : Director II

Director II

Department :

Emergency Communications

Location : 10401 HOLLY AVE NE

10401 HOLLY AVE NE

Pay :

$142,239.00 - $218,692.00

Closing Date : October 02, 2024

October 02, 2024

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses.

In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits.

Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities;

remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

Director II's serve in senior management roles at of the top of the department's organizational structure. Manage and lead lower-level managers / supervisors.

Serve as a mentor and ensure their managers implement county policies, procedures and initiatives correctly. Director II's work with managers to evaluate business operations and identify issues that might affect the department, and serve as liaison to the County Manager's Office.

Director II (Emergency Communications)provides overall administrative direction for the County communications programs, projects, services, and facilities in an effective, efficient and ethical manner.

Develop, implement and enforce policies and procedures for overall administration. Formulate and implement policy and procedures for all the department sections in accordance with county, state, federal, and other applicable requirements.

Coordinate departmental operations with local, state, and national groups as well as County departments. Provide management and supervision to all Emergency Communications departmental staff which includes but is not limited to foster and support the highest quality of workplace team interaction and behavior by leadership and example.

Ensure effective working relationships with all personnel within the organization and with organizations external to the agency and advocate for the department vision and support those involved in making the vision a reality.

Establish quality control criterion for communications programs and services. Employee supervision includes hire selection, training oversight, performance assessment, coaching, disciplinary, and termination actions.

Job Duties and Responsibilities :

1. Supervise, mentor and manage department or unit managers.

2. Maintain relationships with clients, partners and other stakeholders.

3. Managing budgets of the organization or a specific division.

4. Develop departmental goals and initiatives.

5. Guide managers on implementing existing and new County initiatives and policies.

6. Evaluate department's processes and procedures.

7. Ensure business operations and ensure they are implemented based on established procedures.

8. Maintain regulatory records and paperwork.

9. Act as Liaison between department and County Manager / Deputy County Manager.

Emergency Communications Functional Area

1. Promote, coordinate, organize, and administer Emergency Communications programs under the jurisdiction of the Bernalillo County government.

2. Ensure the development, communication, training, and implementation of the department's Emergency Operations Plan (EOP).

Communicate the department's EOP to all department staff. Train all levels of department personnel on the EOP. Ensure full participation of all employees and that roles have been established and delegated to lower management.

Direct and execute the Emergency Management Procedures for the department ensuring the safety of all residents and employees.

3. Coordinate communications plans and operations amongst local and state emergency communications departments and public safety and public service responders.

Confer with other local, state, and national entities regarding Emergency Communications projects and programs.

4. Promote staff engagement and cooperation with all community partners and provide ongoing guidance in the performance of their duties.

5. Inform Administration, County Commission, key community partners, and user groups, on status of Center's systems as well as plans or upgrades affecting the provision of services.

6. Prepare annual budget and establish departmental procedures to assure conformity to fiscal objectives; manage various programs to minimize operating expenses.

7. Direct and maintain record of expenditures and assures compliance with established spending limitations; Has Fiduciary responsibility of the department and maintains respect of said responsibility at all times.

8. Ensure assigned areas of responsibility are performed within budget; ensure effective and efficient use of budgeted funds, personnel, materials, facilities.

9. Develop and maintain effective working relationships with County staff, elected officials, law enforcement agencies, fire / rescue agencies, other governmental agencies, the media, local businesses, service agencies, and the general public.

10. Attend meetings or public hearings and review legislation that impacts the department.

11. Develop and implement operational plans for area of responsibility. Implement new ideas and improvements to existing services and improvements to existing practices, procedures, and systems.

12. Manage a variety of resources effectively including finances, risk, physical resources and facilities, and technology.

13. Responsible for the overall performance of the department in terms of quality of service provided to the community and stakeholders.

14. Incumbent(s) in this classification may handle sensitive and / or confidential records, plans, documents or decisions that require maintaining confidentiality of sensitive information.

15. Any one position may not include all duties listed. However, the allocation of positions will be determined by the amount of time spent performing the essential duties listed above.

EMERGENCY COMMUNCICATIONS MINIMUM QUALIFICATIONS

Bachelor's degree in Communications, Emergency Management, Public Administration, Business Administration or related field and eleven (11) years of work experience in Emergency Management, Project Management related to communications systems, Public Safety Dispatching, E9-1-1, and 700 MHz radio communications, and / or microwave communications to include three (3) years in a managerial role.

Any equivalent combination related to education and / or experience may be considered for the above requirements.

ADDITIONAL REQUIREMENTS

The offer of this Bernalillo County position requires compliance with the following :

1. Employee must successfully complete the post-offer employment medical examination and background investigation.

2. Employee must comply with the safety guidelines of the County.

3. Employee must have a valid New Mexico driver's license by employment date and maintain a valid NM driver's license while employed in this position.

4. Employee must complete required FEMA training(s) as assigned to position.

5. Employee must complete required Supervisor classes if applicable.

WORKING CONDITIONS

1. Most essential duties are performed primarily indoors.

2. Duties are performed in a temperature-controlled environment.

3. Duties are performed on an even surface, which may be carpeted or tile. Working surface is typically dry.

EQUIPMENT, TOOLS AND MATERIALS

1. Equipment typically used in the performance of office duties include telephone, cell phone, computer terminal, computer printer, computer keyboard, photocopy machine, fax machine and calculator.

2. Materials and products handles in the course of performing essential duties include : files, smart-boards, markers, forms, reports, various other paperwork, and a wide variety of basic office supplies.