About Four Seasons :
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location :
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures.
The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
CONCIERGE AGENT
The Four Seasons Resort Hualalai is looking for a ConciergeAgent who shares a passion for excellence and who infuses enthusiasm into everything they do.
Our Concierge Agents have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.
Work authorization required.
WHAT YOU’LL DO
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible;
resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timelymanner making recommendations based on local knowledge and hotel practices.
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
And More!
WHAT TO BRING
Three to twelve months of previousConcierge and / or Sales experience required
Successful candidate must possess legal work authorization in United States
Flexible schedule and the ability to work all shifts including evenings, weekends and holidays
Proficiency in Word and Excel; Opera is a plus
Ability to accurately read and work with computer systems.
Strong Customer Service skills
JOIN OUR OHANA & ENJOY OUR AMAZING BENEFITS :
Hourly Rate : $27.26
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs
Learn more about what it is like to work at Four Seasons Resort Hual ā lai, visit us :
Facebook : Instagram :
Instagram : Twitter :
Twitter :
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website -
Front Desk Agent - Full Time (English/Japanese Speaking), $31.44/Hour
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The ...
Front Desk Agent - Full Time (English/Japanese Speaking), $31.44/Hour - Aulani, A Disney Resort & Spa
Basic Qualifications : Previous cash handling experiencePrevious computer experienceAbility to perform in a fast-paced and sometimes stressful working environmentAbility to multi taskAbility to confidently utilize service recovery methodsEnthusiastic about interacting and helping guestsReceptive to ...
Front Desk Agent - Full Time (English/Japanese Speaking), $31.44/Hour
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The ...
Front Desk Agent - Full Time (English/Japanese Speaking), $31.44/Hour
Basic Qualifications : Previous cash handling experiencePrevious computer experienceAbility to perform in a fast-paced and sometimes stressful working environmentAbility to multi taskAbility to confidently utilize service recovery methodsEnthusiastic about interacting and helping guestsReceptive to ...
Full Time DCCA PVL Contact Center Agent - Work From Home
Agents are responsible for providing accurate information, quoting time-sensitive responses to queries, and appropriately referring customers to publicly available resources. The Contact Center Agent in our DCCA PVL (Department of Commerce and Consumer Affairs Provisional and Vocational Licensing) g...
Front Desk Agent - Full Time (English/Japanese Speaking), $31.44/Hour
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. ...
Front Desk Agent - Full Time (English/Japanese Speaking), $31.44/Hour
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The ...
Rental Sales Agent- Full Time
Above perks may vary based on full-time/part-time status and location. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment. Bi-weekly hourly wage plus an extremely profitable commission / incen...
Cargo Agent - Kahului - Full Time
Full-Time is 8 hours per shift. As a cargo agent with our Kahului ‘ohana, you will:. Cargo Agent – Kahului position. Our Cargo Agents provide our customers with personalized service and solutions to meet their shipping needs. ...
Airport Ramp Agent - Lihue - Full-Time
Full-Time is 8 hours per shift. If you have a full-time job during the day, please consider this before applying. As a Ramp Agent with our Lihue ‘ohana, you will:. Airport Ramp Agent – Lihue position. ...