Customer Service Representative + Hirgin now! industry
Job Brief :
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and resolving any issues or concerns they may have.
The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others.
Responsibilities :
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional and timely manner
- Provide product information and assistance to customers
- Process orders, returns, and exchanges
- Maintain accurate records of customer interactions and transactions
Qualifications :
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills, both written and verbal
- Ability to multi-task and prioritize in a fast-paced environment
- Strong problem-solving skills
Skills :
- Customer-focused mindset
- Ability to work well in a team environment
- Proficiency in Microsoft Office and CRM software
- Attention to detail
- Ability to remain calm under pressure
Mid-Senior LevelThe Colony
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