At BNY, our culture empowers you to grow and succeed. As a leading global financial servicespany at the center of the world’s financial system we touch nearly 20% of the world’s investible assets.
Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses,munities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace.
Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member in the role of Associate Client Service II to join our Corporate Trust / CLO team. This role is located in Pittsburgh PA Hybrid.
In this role, you’ll make an impact in the following ways :
Works with external clients to resolve moderatelyplex day-to-day issues and direct them to appropriate resources at BNY.
Supports clients in addressing moderatelyplex operational and technical issues and ensuring requests are executed.
Applies intermediate problem-solving skills, experience, and judgement to analyse information.
Usesmunication skills to deliver high quality service to a specialized client base.
Leverages a good understanding of broader BNY services and offerings. May be the central point of contact for business development and assume client onboarding and / or risk management responsibilities.
Monitors client inquiries, resolves non-routine issues and escalatesplex issues to the appropriate team member, as needed.
Uses knowledge of client issues and needs to contribute to business development efforts. Participates in internal activities and initiatives designed to improve the client experience.
To be successful in this role, we’re seeking the following :
Bachelor’s degree or the equivalentbination of education and experience is required.
3-5 years of total work experience strongly preferred.
Client Service / Operations experience within financial services is strongly preferred.
Corporate Trust background preferred.
Finance / accounting,pliance / reporting, reconciliation background experience preferred.
CLO / CDO / SOLVAS background preferred
At BNY, our culture speaks for itself. Here’s a few of our awards :
America’s Most Innovativepanies, Fortune, 2024
World’s Most Admiredpanies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability : IN 100% score, 2023-2024
Most Justpanies , Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performingpany for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards :
BNY offers highlypetitivepensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity / Affirmative Action Employer - Underrepresented racial and ethnic groups / Females / Individuals with Disabilities / Protected Veterans.
Job ID 54782
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