Associate Sales Consultant –Trauma- Medical Device Sales Support - San Diego, CA - FYA01765

Associate Sales Consultant (Orthopedic)

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We are excited to announce that we have partnered with a leading Ortho company, and at this time we are looking for Associate Sales Consultants to join our team of field employees.

Associate Sales Consultant (Orthopedic) Medical Device Sales Support

If you have ever wondered about the intricacies of surgical procedures or considered a career path in medical device sales, this is the role for you! Our team of ASC’s support medical device sales reps in the areas of Trauma, Spine, or Sports Medicine.

They are trained on the devices used in orthopedic procedures that include ankle replacements, Ortho trauma surgeries, spine surgeries, and more.

This role provides a unique opportunity to learn the ropes of the medical device industry while gaining valuable experience to develop your skillset into a medical device role.

The overall responsibilities of the Associate Sales Consultant position include providing clinical and selling support in hospitals, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order.

Support sales objectives, cover cases, and manage billing / purchase orders.

POSITION DUTIES & RESPONSIBILITIES :

Assist client’s sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.

Assist in the attainment of established sales goals including market share objectives in prescribed territory.

• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of client’s products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create / close purchase orders.
• Share key customer, procedural, and marketplace insights with other teams to improve on solutions / service levels. Prepare sales reports and documents as required.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintain, track and effectively deploy equipment and assets throughout assigned area ensuring product availability.
• Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics, and compliance at all times.
• Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products.
• Focus on customer satisfaction and retention; and improving customer insights into client’s value proposition and solutions.
• Participate and support in the commercialization / implementation of client’s new products and solutions with customers.

REQUIREMENTS :

• Bachelor’s degree from an accredited university / college required.
• OR Associates Degree + 4 years relevant experience in Orthopedic Sales or related fields.
• OR 8 years of relevant experience in lieu of education requirement.
• Certified Surgical Technician or highly specialized selling / medical training or certification plus 7 years of relevant work experience.
• Experienced in data analysis and have excellent problem-solving skills.
• Results Orientation / Sense of Urgency ability to drive to tight timelines.
• Strong interpersonal skills and customer focus (internal & external).
• Ability to work independently and autonomously in a matrix and team structure.
• High level of attention to detail.
• Demonstrated ability to understand, interpret, communicate and work in complex environments.
• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.
• Understanding of human anatomy and physiology.
• Required to work in a clinical setting near radiation equipment, ability to lift 50 lbs., and wear protective gear.
• Must be able to secure credentialing to access relevant customers and accounts in territory.
• Valid driver’s license required.

COMPETENCIES :

• Demonstrated work ethic and integrity.
• Demonstrated planning, organizing, and territory management skills.
• Strong interpersonal skills; excellent communication skills.
• Demonstrated critical thinking and analysis; problem-solving.
• Possess decisiveness and sound judgment.
• Knowledge of customer-focused selling skills.
• Knowledge of basic computer skills.
• Ability to listen and learn.

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