Program Family Services Director

Good Shepherd Shelter is a program of Catholic Charities of Los Angeles, Inc., which is a transitional shelter for women and children who are escaping domestic violence.

The shelter provides shelter in individual apartment units at no cost, case management, trauma-informed therapy for mothers and children, an on-site elementary school, an adult learning center, food, and legal resources.

Good Shepherd Shelter is seeking a dependable, caring individual who has experience working with a transitional shelter or has a passion for helping those in need.

Professional experience in working with domestic violence survivors is strongly preferred. This position will assist the Director in the administration and management of a large program.

Depending on organizational model, either assumes primary responsibility for a major section of the program or assumes primary responsibility for key program-wide functions such as fiscal and budget management, quality improvement, and / or resource development.

Supervise the work of employees and / or volunteers.

Responsibilities :

• Responsible for program in the absence of the Director.
• Act as a liaison between various organizations, governmental agencies and community leaders in the region.
• Supervise program staff and maintenance program records in accordance with approved standards and practices.
• Serve as a primary assistant to the Director in development, including staff retention, grant applications, contracts, budgets and operation of the program.
• Ensures compliance with standards established by federal, state, and local government.
• Provides staff development and training to ensure competency in domestic violence dynamics and trauma-informed care.
• Manage clinical needs across the shelter program, including providing interim clinical services to families during referral process.
• Develops Continuous Quality Improvement and service delivery that is aligned with the Agency’s mission.
• Displays sensitivity to the client population's cultural and socioeconomic characteristics.
• Perform other duties as requested.

Qualifications :

• Master’s Degree in Counseling or Social Work.
• LMFT or LCSW preferred.
• Five to eight years of experience.
• Must have strong communication and interpersonal skills towards individuals experiencing crisis
• Experience in Staff Supervision
• Strong computer skills to include Microsoft Office Suite
• Handle public contact and relations effectively.
• Communicate effectively in written and oral form.
• Display sensitivity, tact and responsiveness in various situations and needs.
• Spanish Preferred

Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs.

Benefits are effective the first of the month following 30 days of employment.

• Medical, Dental & Vision
• Life Insurance
• Retirement Plan to include 401a / employer contribution only and 403(b)
• Flexible Spending Account
• Health Care Spending Account Reimbursement accounts (HAS)
• Vacation days 15 days per year
• Sick time 10 days per year
• Short and Long Term Disability
• 13 holidays per year for regular f / t & p / t employees
• Cell Phones for those working in Shelters or with Clients outside of the office
• Employee Recognition - Annual Staff Appreciation Day Event
• Free Parking
4 days ago