INSIDE SALES REPRESENTATIVE

Overview :

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness.

We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.

Currently, we are hiring for an Inside Sales Representatives in your area! We refer to our Inside Sales Representatives internally as Pest Solution Consultants.

Pest Solution Consultants will be responsible for responding to leads and communicating with customers to understand their needs and ensure a smooth sales process.

If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customers beds, barbecues, bungalows, and businesses!

Pay and Benefits

The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly / quarterly / annual bonuses (in applicable positions)!

For this role, we offer :

• Competitive hourly rate ($15.00-$17.00 DOE)(average annual compensation is between $60-$80K)
• Additional compensation opportunities
• Paid time off
• Sick / Safe time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
• Paid Vacation
• 10 company-paid holidays
• Benefits (employee as well as family)
• Medical
• Health Savings Account (HSA)
• Dental
• Vision
• Voluntary Life
• Short-Term and Long-Term Disability
• 401(k), with match of 100% of the first 3% of each employees contribution and 50% of the next 2%
• Employee Assistance Program
• Rally Health and Wellness Program
• Employee and Friends / Family Discounted Pest Control Services

Responsibilities :

What will I be doing in this position?

We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations :

To be successful as a Pest Solution Consultant, you should be able to build instant rapport and achieve customer satisfaction.

Top Pest Solution Consultants are driven by competition and fueled by high-performing, positive, and professional team dynamics.

Their mission is to convert qualified, inbound leads into revenue-generating contracts by putting customers first and preparing them for maximum long-term success with our organization.

• Field inbound leads and creates an incredible first impression with prospects, earning their trust so you can help them launch a successful lifelong relationship with EcoShield
• Become an expert in using our proprietary marketplace CRM to manage and track leads while preparing customers for maximally effective results via consistent and thorough communication with our local service delivery experts
• Set clear expectations and effectively manages relationships on both sides of the transaction to move deals through the pipeline, prepare customers for long-term success by educating them on the complexity of pest activity, the gradual nature of pest elimination, the structure / philosophy behind our service model, and the full details of their Service Agreement with EcoShield
• Develop a strong understanding of pest control and EcoShield fundamentals and becomes an expert when it comes to identifying customer issues, educating on how integrated pest management could help, and collaborating with local teams to ensure service delivery expectations are met
• Upsell your qualified customers into a premium service that protects their investment in their property via mastery of the additional service proposal and inspection scheduling process
• Establish and maintain a high level of customer satisfaction in all sales transactions
• Execute sales campaigns via outbound telephone marketing to consistently meet or exceed targeted weekly and monthly sales activity goals

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk.
• The employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms;

and stoop, kneel, crouch, or crawl, under or over objects.

• The employee may occasionally lift and / or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular standing, walking, and sitting
• The ability to use a computer and telephone systems is essential to work.
• Work is inside a climate-controlled office with moderate noise level

Qualifications :

Am I qualified for this position? You are if you have the following :

• High School Diploma or equivalent
• There is the potential to have this role be fully remote, depending on experience (1+ year of Pest Control industry exp and / or 3+ years of sales exp)
• 1+ years of customer service, sales, or customer retention experience
• Ability to work Monday Friday, and some Saturdays and holidays may be required during our peak season, which typically runs from April through September

The Shield Co. Management LLC / EcoShield Pest Solutions is an equal opportunity employer