A company is looking for a Contact Center Operations Manager to oversee operational activities and ensure quality service for customers.
Key ResponsibilitiesManage and coordinate operational activities for assigned functional areas / regionsOversee the hiring, training, and management of call center representativesAdminister corporate policies and ensure compliance with applicable laws and regulationsRequired QualificationsBachelor's degree or equivalent work experienceTypically five to eight years of relevant experienceKnowledgeable in auto leasing processes, including end-of-term proceduresExperience managing a remote call center environmentBroad understanding of banking operations and human resources
Contact Center Operations Manager
A company is looking for a Contact Center Operations Manager to oversee operational activities and ensure quality service for customers. ...
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ISN is seeking a highly skilled Operations Site Manager who will be responsibe for overseeing operations of a large, high-volume government omni channel contact center. This individual will make sure there is adequate staff at all times as well as planning and execution of all operations of a high-v...
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A company is looking for a Security Operations Center (SOC) Program Manager. ...
Orkin Customer Contact Center Workforce Manager
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A company is looking for a Security Operations Center Manager responsible for coordinating security operations and managing a technical team. ...
Dental Office Area Operations Manager
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The Data Center Operations Manager will be operationally responsible for two Data Centers. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking fo...
Global Customer Success Project Manager (Customer Service Contact Center)
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Manager, Contact Center (BPO and Vendor Experience)
As an Outsource Operations Manager for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The Outsource Operations Manager monitors compliance of external partners with established Walmart eCommerce...
GC Retail Operations Manager Store 766
As our Operations Manager, you will be responsible for leading the team accountable for ensuring that merchandise is properly received, properly stocked, brought to the sales floor, and merchandised according to planograms, promotions, and standards all while creating and nurturing our culture of in...