IT Associate

Job Description

Job Description

Description : Qualifications :

Qualifications : Education :

Education :

• College or technical degree required.
• Advanced certification expected in one or more engineering roles : networking, Active Directory, firewalls, Citrix or VMWare virtualization.

Experience : Minimum 4+ years; relevant specialties would include two or more of :

• VMWare ESX virtualization
• Citrix / Xenapp desktop publishing and session management
• Linux OS support
• Windows Server OS support
• SQL Server management (MS and / or mySQL)
• Active Directory Users & Computers, and Group Policy Management Console
• Layer 3 network design and vLAN management
• Sonicwall and / or Fortigate firewall policies / VPNs / routing

Licensure : N / A

Registration : N / A

Certification : Preferred certs include : MCSE, CCNE, CISSP, VCP, AWS, Azure.

Job Description :

Performs advanced management, update and change control functions including

• Manage, merge and improve VMWare ESX environments across two data centers, supporting virtual servers and the Dell hardware stack that supports them.
• Configure and maintain Sonicwall firewalls at multiple locations.
• Support and update virtualized Linux servers and related applications.
• Support and update virtualized Windows servers and related applications.
• Maintain and update Windows virtual desktops via golden images using Citrix Provisioning Services
• Organize and execute server, application and data migration projects with input from stakeholders.
• Interact with team members and clients on technology design and planning, project scope, accepted practices, and issue resolutions.
• Design and integrate new IP networks including failover as new circuits are added
• Segregate traffic by virtual LAN keeping public traffic separate from private vLANs
• Occupational Exposure :
• Low possibility of incidental exposure to blood borne pathogens or chemical hazards
• Low possibility of radiation hazard when working with X-Ray computer equipment
• Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices.

Mental Demands : Requires :

Requires :

• Patience, resourcefulness and an ability to solve complex problems
• Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills.
• English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required.
• Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed.
• Mental agility to gracefully accommodate changing priorities and competing calls for support.

Physical Demands :

Requires the ability to :

• Move quickly in response to assignments
• Sit and stand for long periods
• Reach overhead and underdesk regularly
• Lift up to 40 lbs. occasionally and up to 10 lbs. frequently

Communication :

• Communicates effectively and professionally with fellow employees regarding issues
• Documents effectively in ticketing systems, following issues to resolution.
• Assists in sharing information to ensure successful completion of assigned projects.
• Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.

Requirements :