Search jobs > Boston, MA > Remote > Customer support representative
- Customer Service / Remote - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll : Respond in a timely manner to customer inquiries;
- Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for billing, sales, and other departments;
Assist product development in gathering information on reported defects; Participate as needed in other projects including data entry, system testing or system cleanup related tasks...Hiring Fast >
Ft Customer Support Representative - Work From Home
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...
Ft Customer Care Representative - Work From Home
Competitive pay / Benefits / Equipment provided - As a Customer Care Rep you'll: Answer technical support tickets via email, chat, Screen shares (Live troubleshooting), and phone; Communicate with customers in a professional and empathetic manner; Provide timely and accurate customer feedback; Manag...
Ft Customer Support Advocate - Work From Home
As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...
Ft Work From Home - Customer Support Specialist (chat)
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Ft Patient Access Call Center Representative (work From Home)
Customer Service / Fully Remote] - Anywhere in U. Competitive pay / Medical, dental, & vision / PTO / Retirement plan / Company provided laptop, monitor, and headset - As a Patient Access Call Center Rep you'll: Answer incoming calls professionally and seek to assist the patient however possible; Ma...
Ft Work From Home - Operations Support Associate
Up to $27 per hour + overtime & benefits - As an Operations Support Associate you'll: Be the main point of contact providing day-to-day support for Imagen's clients and clinicians; Triage calls, email and chat messages from all customer facilities as well as internal clinicians; Monitor clinical sy...
Customer Support (work From Home)
Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c...
Ft Client Support Specialist (work From Home)
Comprehensive benefits - As a Client Support Specialist you'll: Handle inbound and outbound client communications via calls and emails, ensuring timely and effective responses; Develop comprehensive knowledge of Sportradar' products and services to provide accurate support and advice; Proactively id...
Ft Virtual Assistant - Work From Home
Competitive pay - As a Virtual Assistant you'll: Organize communication via emails and phone calls; Provide customer service as first point of contact; Organize meetings, travels and accommodations; Create and review customer spreadsheets and keep online records; Conduct market research and report o...
Ft Call Center Representative - Work From Home
Up to $18 per hour - As a Call Center Rep you'll: Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence; Effectively and professionally answer customer inquiries by taking ow...