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Manager Key Accounts

Manager Key Accounts

EnbridgeGastonia, NC, US
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Manager, Key Accounts

In this role as a Manager, Key Accounts you will provide leadership in the market strategy focused on the growth of Enbridge Gas North Carolina's Industrial segment in North Carolina. You will be in the forefront of all aspects of providing an excellent customer experience with Enbridge's existing industrial customers, helping them grow and collaborating as a strategic partner to meet their business goals while growing Enbridge's revenue and system to support their needs.

The office location for this role is Raleigh, Cary or Gastonia.

What You Will Do

  • Lead with vision : Develop and execute long-term account strategies for high-value industrial customers to maximize growth and retention.
  • Own the full sales cycle : From prospecting and solution development to closing, project execution and long-term relationship management.
  • Be the voice of the customer : Anticipate needs, identify emerging trends, and influence internal teams to deliver value-added solutions that meet and exceed expectations.
  • Collaborate cross-functionally : Partner with operations, engineering, regulatory, marketing, and customer service teams to deliver integrated, customer-centric solutions.
  • Coach and develop : Lead a high-performing team of sales professionals, empowering their growth through mentorship, feedback, and clear performance metrics.
  • Monitor and optimize : Track performance against sales targets, customer satisfaction, revenue growth, and operational effectiveness. Use data to inform strategy.
  • Engage externally : Represent Enbridge in key industry events, regulatory discussions, and customer forums to strengthen our position as a market leader.

Who You Are

  • A leader with 10+ years of experience in sales, utilities, or the energy industry.
  • 5+ years of progressive leadership experience of people or large initiatives.
  • Bachelor's Degree in Sales, Marketing, Accounting, Engineering, Business, or related field.
  • Knowledge and exposure to regulators, intervenors, competitors and other players in the industry and utilities ecosystem.
  • Through the eyes of your customer, you can see the bigger picture, and can develop comprehensive plans to achieve results.
  • Driven to work in a target-based environment, achieving sales and market development goals.
  • You have excellent communication skills (verbal and written) and have experience presenting right and relevant information to different audiences as appropriate. You will present to numerous audiences, including internal and client senior executive management and functional business partners.
  • Working Conditions

  • Mainly office based with approximately 35% travel.
  • A valid driver's license and maintenance of a responsible driving record is required.
  • Physical Requirements include but are not limited to : Balancing, bending and stooping, climbing, crawling, carrying (up to 50 pounds), grasping, kneeling, lifting (up to 50 pounds), pulling hand over hand, pushing, reaching above shoulder, repetitive motion, sitting, standing, walking, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement.

    Mental Requirements (Include but are not limited to) : Ability to : understand, remember and apply oral and / or written instructions or other information, understand complex problems and collaborate / explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

    Export Control :

    Due to our ongoing integration with Dominion Energy, certain positions may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting it's consideration of certain applicants.

    At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

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    Key Account Manager • Gastonia, NC, US

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