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Customer Success Business Systems Analyst

VirtualVocations
Inglewood, California, United States
Full-time

A company is looking for a Customer Success Business Systems Analyst.Key Responsibilities : Partner with cross-functional teams to understand business needs and provide solutionsIdentify automation and optimization opportunities across the customer lifecycleHelp with implementation, architecture, and configuration of GainsightRequired Qualifications : Certified as a Gainsight Admin with 2+ years experience4+ years of Customer Success Operations in a SaaS organizationStrong understanding of Gainsight features like Rules Engine and Journey OrchestratorExperience with project management and agile methodologiesProficient in Salesforce

5 days ago
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