Branch Manager - Bossier City, LA

Branch Manager - Bossier City, LA

Bossier City, LA 71112

Master Pumps & Power Operations & Branch Management / Hybrid

Master Pumps & Power, a SunSource company, has been an industry leader for over 45 years. As one of the largest pump distributors in North America we stock over 8000 pumps and offer custom design, fabrication and on-site services. We proudly serve customers in Texas, New Mexico, Louisiana, Oklahoma, North Dakota, Colorado, Pennsylvania, Arkansas, W. Virginia, Ohio, Wyoming and Montana.

Summary

Master Pumps and Power is looking for a Branch Sales Manager that can provide support to field sales, customers, and internal departments in the areas of product and application knowledge, pump sizing and selection, proposal generation, and order processing / management. Specifically, activities include, but are not limited to, review of customer specifications, pump sizing and selection, proposal preparation, providing technical support to customers, and interacting with customer service and operations to support sales orders.

Responsibilities

• Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Quote prices and process customer orders.
• Complete store administration and ensure compliance with policies and procedures
• Manage shop service department for customer repairs, fabrication, pump unit builds.
• Report on buying trends, customer needs, and profits
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance

Requirements

Language Skills

Ability to read and interpret documents such as specifications, safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or co-workers of the organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to utilize pump sizing software.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

A working knowledge of positive displacement and centrifugal pumps.

Ability to troubleshoot technical issues over the phone.

Computing Skills

Ability to effectively utilize word processing software and spreadsheets and to navigate and use other custom applications software in an MS Windows environment.

CRM software and accounting systems.

Compensation

Excellent Salary and Commission package

Benefits package available includes :

We are an Equal Employment Opportunity Employer M / F / V / D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.