Remote Customer Service Representative

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

Act as the initial point of contact for inquiries related to the NJ Family Care Program

Provide one-on-one telephone support to applicants, beneficiaries, and enrollees

Document enrollment requests and maintain proficiency in program policies

Required Qualifications

High School diploma or GED

Basic understanding of a call center environment and customer service roles

Ability to establish effective working relationships with diverse individuals

Background and drug screening required

Willingness to work full-time with flexible scheduling