Overview
Seasonal Team Member (open availability) - 16.50 / hr at Michaels Stores
Store - BAY-UNION CITY, CA. Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Responsibilities
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Qualifications & Knowledge
Preferred Knowledge / Skills / Abilities : Retail and / or customer service experience preferredOther duties as assignedPhysical Requirements and Work Environment : Ability to remain standing for long periods; move throughout the store; regular bending, lifting, carrying, reaching, and stretching; lifting heavy boxes and accessing high shelves by ladder or similar equipment; some outdoor work if assigned to retrieve shopping carts or unload trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsIf you need help performing these essential functions, contact your supervisor for accommodationsLegal & Employment Details
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the jobMichaels requires all team members in this role to be at least sixteen (16) years or olderTotal Base Pay Range For This Position : $16.50 - $19.40At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We are an Equal Opportunity Employer. Michaels is committed to the full inclusion of all qualified individuals and will provide reasonable accommodations to applicants and employees as required by law. For more information, visit the official Michaels benefits and EEO resources, and contact Customer Care at 1-800-642-4235 for accommodations if needed.
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