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Inside Sales Representative Custom Apparel & Merch

Inside Sales Representative Custom Apparel & Merch

AdcraftClinton, IA, US
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Job Description

Job Description

Salary : Starting pay $17$20 / hr (based on experience) + performance incentives + growth opportunities

Inside Sales Representative Custom Apparel & Merch

About Us

Adcraft is a family-owned and operated custom apparel and merchandise company thats been helping businesses, schools, and organizations nationwide since 1974. Were in the middle of an exciting expansion into a brand-new state-of-the-art headquarters in Clinton, IA, and were looking for motivated, people-oriented Inside Sales Representatives to help us take our next big leap.

Why Join Us?

  • Starting pay $17$20 / hr (based on experience) + performance incentives + growth opportunities
  • Full benefits package including health insurance, PTO, and matching 401k
  • Modern new headquarters opening at the end of this year
  • Work with nationally recognized clients across sports, corporate, event, and education industries
  • Family-owned culture with the momentum of a fast-scaling business

What Youll Do

  • Be the first point of contact for inbound client inquiries
  • Conduct discovery calls to understand client needs (projects, apparel, budgets, timelines)
  • Manage a personal account list and guide clients through projects from start to finish
  • Collaborate with account managers, artists, and production teams to ensure smooth project execution
  • Provide excellent communication and service to build repeat business
  • Document activities in our CRM to maintain clear, predictable workflows

    • What Were Looking For

  • A positive, outgoing personality confident leading client conversations
  • Strong communication skills (phone, email, video, in-person)
  • Highly organized with project management abilities
  • Detail-oriented and able to juggle multiple clients / projects
  • Previous experience in inside sales, account management, or other client-facing roles preferred
  • A team-first attitude with the ability to collaborate across departments

    • Perks & Benefits

  • $17$20 / hr (based on experience) + performance incentives
  • Health insurance, PTO, and 401k with company match
  • Modern, state-of-the-art office environment (opening soon!)
  • Career growth opportunities into account management and sales leadership as we expand
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    Inside Sales Representative • Clinton, IA, US

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