Senior Member Outreach CoordinatorVirtualVocations • Norfolk, Virginia, United States
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Senior Member Outreach Coordinator
VirtualVocations • Norfolk, Virginia, United States
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A company is looking for a Sr Member Outreach Coordinator - Remote.
Key Responsibilities
Makes timely and proactive outreach to members and providers
Researches and provides timely solutions to caller needs
Assists with the maintenance of member profiles and manages queue maintenance
Required Qualifications
HS Diploma or GED is required
2+ years of experience in a customer service environment
Healthcare experience with understanding of medical terminology and diagnostic codes
Proficient with MS Office Suite, specifically Excel
Basic knowledge and experience in mail order or specialty pharmacy
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Outreach Coordinator • Norfolk, Virginia, United States
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