Account Executive

Account Executive

As an Account Executive in Cortland, NY you'll be responsible for managing key relationships with a targeted portfolio of existing clients, ensuring their ongoing success and opportunities for growth.

We're not just offering a jobwe're offering a purpose. Join a company where your work supports the people who care for others. As the largest national provider of healthcare laundry and linen rental services, we're growing fast and looking for talented sales professionals to help expand our impact.

ImageFIRST offers stability and long-term opportunities within the healthcare industry, one of the most resilient and consistently growing sectors.

Responsibilities & Qualifications

Responsibilities :

• Successfully complete the 13-week onboarding success track.
• Manage and grow key relationships within a defined portfolio of existing clients.
• Meet or exceed quarterly new business growth targets.
• Ensure invoice accuracy and resolve discrepancies promptly.
• Strategically positioning clients for seamless contract renewals.
• Foster long-term client relationships through proactive support and engagement.
• Drive customer loyalty by delivering exceptional service and resolving issues efficiently.
• Collaborate with Customer Advocates, Service, and Production leadership to maintain high-quality service delivery.
• Participate in all required sales meetings and training sessions.
• Develop and maintain analytical reports as requested by management.
• Design and execute a Goodwill Plan to strengthen relationships within key accounts.
• Lead quarterly business reviews with key stakeholders.
• Conduct monthly field rides with the Territory Business Manager.
• Participate in weekly phone outreach sessions in partnership with Territory Business Managers.

Qualifications and Experience :

Company Values & Benefits

In addition to a competitive base salary, we offer :

ImageFIRST is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.